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Mercedes-Benz of Salem
Salem, OR
1,016 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,016 reviews
March 17, 2024
Communication was a little lacking…. We went to pick up the vehicle because they said it was done and got there to pick it up two days later and it was not ready. We went to pick up the vehicle because they said it was done and got there to pick it up two days later and it was not ready. More
by Ed
Verified CustomerEmployees Worked With
March 06, 2024
Eli & Brian made purchasing our new Sprinter van a seamless process; they worked with us remotely from outside of the Salem area and it couldn't have gone more smoothly. They were focused on customer seamless process; they worked with us remotely from outside of the Salem area and it couldn't have gone more smoothly. They were focused on customer service and committed to getting us exactly what we needed, and we felt that Eli was excited about this purchase as we were. They provided the best experience we have ever had at an automotive dealership. More
by ANDREALIV
March 03, 2024
Excellent service. I feel I can trust Don to make sure the service is done correctly. and if I didn't have that trust I'd go to Eugene! I feel I can trust Don to make sure the service is done correctly. and if I didn't have that trust I'd go to Eugene! More
by Marilyns0
Employees Worked With
Don Post
