Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Salem
Salem, OR
1,112 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,112 reviews
Verified Customer
August 30, 2024
Outstanding place to purchase vehicle. Super friendly and helpful. Went out of there way to assist with returning rental car. Would highly recommend this dealership. Super friendly and helpful. Went out of there way to assist with returning rental car. Would highly recommend this dealership. More
by Batemangolf5522@gmail. Com
August 29, 2024
I wish we had more shops in Salem that actually repaired what was broken as opposed to forcing customers and shaming them into replacing parts that are not broken or damaged. what was broken as opposed to forcing customers and shaming them into replacing parts that are not broken or damaged. More
by A0
Employees Worked With
August 29, 2024
I have been taking my car to this dealership for well over a decade. Don Post and his service team have made it a pleasure, by delivering professional performance every time. Don is on top of repairs, m over a decade. Don Post and his service team have made it a pleasure, by delivering professional performance every time. Don is on top of repairs, maintenance and service needs for my 25 year old treasure, and he always keeps me informed with clear, concise explanations of what’s going on. More
by Chloe
Employees Worked With
August 25, 2024
Excellent service, and friendly people. The car service was completely within the quoted time period and I loved the sparkly freshly washed car. The car service was completely within the quoted time period and I loved the sparkly freshly washed car. More
by MLRTOCHS
Employees Worked With
August 23, 2024
They were very professional, courteous and friendly, in making an appointment. The service advisor was quite knowledgeable about the specific recall issue on my car, and it was a pleasure doing business wi making an appointment. The service advisor was quite knowledgeable about the specific recall issue on my car, and it was a pleasure doing business with Mercedes of Salem. More
by GLGRD
Employees Worked With
August 21, 2024
I wish I could remember the names of each gentleman that helped me this last visit, but each person I interacted at Mercedes every time I’m there are considerate, personable & kind. Don, in service, is some helped me this last visit, but each person I interacted at Mercedes every time I’m there are considerate, personable & kind. Don, in service, is someone who I think has helped me every time I’ve needed to bring my car in & he always makes it a painless experience. I met Mark for the first time this last visit, he shuttled me to and from Mercedes, also a stand-up guy. More
by Hk
