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Mercedes-Benz of Salem
Salem, OR
1,009 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,009 reviews
Verified Customer
June 01, 2024
Evan coordinated my maintenance appointment with exceptional skill. He problem solved, made adjustments and recommendations when needed. He communicated information about my sprinter clearly and eff exceptional skill. He problem solved, made adjustments and recommendations when needed. He communicated information about my sprinter clearly and effectively. More
by DOINGFINE.05
Employees Worked With
June 01, 2024
Great service experience. We had the brakes serviced and the dealer service department did the work quick and professionally. They also provided us with additional service rec We had the brakes serviced and the dealer service department did the work quick and professionally. They also provided us with additional service recommendations that would need to be addressed on our next visit. More
by Diane H
Employees Worked With
May 30, 2024
Evan and staff are terrific. They always work us in quickly and are super professional. Great experience! They always work us in quickly and are super professional. Great experience! More
by lindersea
Employees Worked With
May 30, 2024
Tony the service department was absolutely wonderful. He had excellent follow through, and was diligent about solving a difficult service/warranty situation. He gave us a great loaner to use during the r He had excellent follow through, and was diligent about solving a difficult service/warranty situation. He gave us a great loaner to use during the repairs, and was accessible and helpful throughout the process. He definitely gets five stars from us. We appreciate his efforts very much, and the way in which he interacted with us. More
by wlongjr
Employees Worked With
May 30, 2024
The service dept is great and specially Tony, very friendly and helpful. Highly recommended to anyone who has a mercedes that needs service. Thank you Tony, Dan Gerges friendly and helpful. Highly recommended to anyone who has a mercedes that needs service. Thank you Tony, Dan Gerges More
by Dan Gerges
Employees Worked With
May 30, 2024
Everyone there is so friendly and they always get the job done! I have only had a great experience there! done! I have only had a great experience there! More
by Alicia Soto
May 29, 2024
It was a very friendly, open, and honest transaction. It could not have gone smoother. It could not have gone smoother. More
by JRODDICK
