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Mercedes-Benz of Salem
Salem, OR
1,002 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,002 reviews
December 07, 2024
Earliest appointment was 3 weeks out. Dropped off vehicle on scheduled date and parts had not been ordered. Repair required RVT sealant which needs 24 hours to cure. Shop only allowed sit Dropped off vehicle on scheduled date and parts had not been ordered. Repair required RVT sealant which needs 24 hours to cure. Shop only allowed sitting overnight (12-15 hrs) before filling with fluid and test driving. Shop added 11.5 qts oil, requires 12 qts, oil must be checked with engine warm and registered at bottom of add mark. More
by Boyd
Verified CustomerEmployees Worked With
December 07, 2024
Mike Schmidt and Don Post. They each reek of Integrity. I have every confidence "handing them my keys", and checkbook. They each reek of Integrity. I have every confidence "handing them my keys", and checkbook. More
by vego
December 06, 2024
Brian had quoted the wfong van’s originally but we negotiated the pricing on the ones I wanted and he had them delivered negotiated the pricing on the ones I wanted and he had them delivered More
by MZOOK
Employees Worked With
December 05, 2024
Thanks for help with my car,I feel save driving Definitely recommend Mercedes Evan and Mike very professional, friendly, helpful I really appreciate you help! Definitely recommend Mercedes Evan and Mike very professional, friendly, helpful I really appreciate you help! More
by ALONSOSAN1590
December 02, 2024
Evan and his team did a fantastic job with the service of my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work. my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work. More
by RGOERLING
Employees Worked With
December 02, 2024
Excellent service and helpful staff. Worth driving to from Portland !been there for the last 3 years. Worth driving to from Portland !been there for the last 3 years. More
by RAJPAONASKAR
December 02, 2024
I was treated with respect in all the dealings I had with them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherw them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherwise. I was given an honest estimate of what the next service would entail and cost. It was a great experience. More
by BMANPENNER
Employees Worked With
