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Mercedes-Benz of Salem
Salem, OR
1,102 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,102 reviews
March 22, 2025
Not the closest MB dealer, but WELL worth the 1. 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to giv 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to give us good advice about prioritizing what our vehicles need, and we love that he’s been there for the entire time we’ve been customers. Longtime valued employees are a hallmark of a well-run business. More
by HappyMBOwner
Verified CustomerEmployees Worked With
March 22, 2025
Bought my GLK here in ‘2014 and have serviced it only there ever since. They are simply the best service people I’ve ever known. there ever since. They are simply the best service people I’ve ever known. More
by Salemhughes
March 21, 2025
Very easy sale! Great dealer! Everything went very smoothly. Eli was really super and responsive. Great dealer! Everything went very smoothly. Eli was really super and responsive. More
by DCL0
March 21, 2025
First time customer from Portland and was not disappointed. Evan went above and beyond. Thank you, I will be coming back even though there are much closer options for me. disappointed. Evan went above and beyond. Thank you, I will be coming back even though there are much closer options for me. More
by jamsong
Employees Worked With
March 19, 2025
Such a wonderful experience! ! The people were great. I will definitely be purchasing future vehicles from them. Thank you!! ! The people were great. I will definitely be purchasing future vehicles from them. Thank you!! More
by ANDREW@BCSI.ORG
March 14, 2025
Brought in our RV / Sprinter Chassis- was having AC issues- they took the time to search for the issue. issues- they took the time to search for the issue. More
by jason@westcaremgt.com
March 14, 2025
I don't know English very well, so I am writing to you through Google Translate, my application may not be very correct because of this, but still you are a very good company, I am very pleased that I con through Google Translate, my application may not be very correct because of this, but still you are a very good company, I am very pleased that I contacted you, thank you More
by Denys
Employees Worked With
March 13, 2025
Evan and Don always go out of their way to be thoughtful and so helpful. I have come to depend on and trust them. Thank you Evan and Don! and so helpful. I have come to depend on and trust them. Thank you Evan and Don! More
by ALASKAELISE
