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Mercedes-Benz of Salem

Salem, OR

4.8
968 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 968 reviews

November 04, 2024

Tony and Don are simply great to work with and they both always provide great service with kindness and professionalism. I have also had interactions with the people in the parts department and they are ju More

by mykewabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I just purchased a Sprinter passenger van, my first Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. More

by sclarsen48
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Best service anywhere. Exactly what one would expect when purchasing and servicing a Mercedes. Great representation of Mercedes. More

by KIM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
November 03, 2024

They always do a good job in a timely manner. Replaced NOX sensors and washed the exterior. In and out in just at two hours. More

by SSPEGRAM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I appreciate the way I am treated there. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. More

by SALLY.WELTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Communication, service, and results were great. Don Post is always professional, and makes sure my questions are answered. More

by LAURIELAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Great service! Thanks, Don for taking care of us. He always makes it so easy. More

by AIKMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Dealership was good, but within days I got a coupon from Mercedes for $175 off the $1000 service. It cannot be applied back. I called the dealership about this & they have not replied. Why does the coupo More

by gmargiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

professional service. the shuttle was convenient and helpful. The service on my rather old mercedes was good. More

by travis.merritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

The dealership always goes above and beyond. Don Post even gave me 4 AA batteries to spare me going to Freddie’s at rush hour since it took longer to repair my care than they thought. Whew! The More

by Sherrib.williams812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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