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Mercedes-Benz of Salem
Salem, OR
1,112 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,112 reviews
November 03, 2024
They always do a good job in a timely manner. Replaced NOX sensors and washed the exterior. In and out in just at two hours. Replaced NOX sensors and washed the exterior. In and out in just at two hours. More
by SSPEGRAM
Verified CustomerEmployees Worked With
November 03, 2024
I appreciate the way I am treated there. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. More
by SALLY.WELTER
October 31, 2024
Dealership was good, but within days I got a coupon from Mercedes for $175 off the $1000 service. It cannot be applied back. I called the dealership about this & they have not replied. Why does the coupo Mercedes for $175 off the $1000 service. It cannot be applied back. I called the dealership about this & they have not replied. Why does the coupon come AFTER I just spent $1000:on my van? It will not need service again until the coupon expires. Please call me at 719-248-8801 or text or email at gmargiea@gmail.com. More
by gmargiea
Employees Worked With
October 31, 2024
The dealership always goes above and beyond. Don Post even gave me 4 AA batteries to spare me going to Freddie’s at rush hour since it took longer to repair my care than they thought. Whew! The Don Post even gave me 4 AA batteries to spare me going to Freddie’s at rush hour since it took longer to repair my care than they thought. Whew! The Halloween flashing skull will be functioning afterall. More
by Sherrib.williams812
Employees Worked With
October 30, 2024
Professional attitude through out. Problem that I was experiencing with My automobile was rectified. It was definitely worth the drive, Problem that I was experiencing with My automobile was rectified. It was definitely worth the drive, More
by WILLIAMS.LARRY62
Employees Worked With
October 29, 2024
Great service! Prompt and efficient. Comfortable waiting area. Performed a check of all important ststems. Prompt and efficient. Comfortable waiting area. Performed a check of all important ststems. More
by Smhamon
Employees Worked With
October 27, 2024
Extremely helpful and professional! Customer service is exceptional! Much better prices than the Wilsonville dealership. I have officially switched my business from Wilsonville to S Customer service is exceptional! Much better prices than the Wilsonville dealership. I have officially switched my business from Wilsonville to Salem because of Salem’s outstanding customer service! More
by Wilma62180
Employees Worked With
