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Mercedes-Benz of Salem

Salem, OR

4.8
1,004 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,004 reviews

August 31, 2024

Thank you for this flawless and good experience. I really appreciate the friendly and courteous service you are providing/ More

by HEINERPIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 31, 2024

At one time or another during this visit, I was helped by all the listed service department members, which is why all four were checked. All were eager to assist, were knowledgeable, very courteous and help More

by DAVE_MENSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle drive was a joy to ride with. He introduced himself, but I forgot his name.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

We're glad we can keep your car running smooth! Thank you for choosing Mercedes-Benz of Salem!

August 30, 2024

Outstanding place to purchase vehicle. Super friendly and helpful. Went out of there way to assist with returning rental car. Would highly recommend this dealership. More

by Batemangolf5522@gmail. Com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We appreciate your recommendation!

August 30, 2024

Had a great experience purchasing a car from this dealership. Outstanding customer service and worked with me to get the best deal. Highly recommend. More

by Batemangolf5522@gmail. Com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for your recommendation and for choosing Mercedes-Benz of Salem!

August 29, 2024

I have been taking my car to this dealership for well over a decade. Don Post and his service team have made it a pleasure, by delivering professional performance every time. Don is on top of repairs, m More

by Chloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 29, 2024

We have always used Salem MB for service on our 2 Mercedes vehicles. It is always a pleasant experience. More

by MCCARTY.KEVIN.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 29, 2024

I wish we had more shops in Salem that actually repaired what was broken as opposed to forcing customers and shaming them into replacing parts that are not broken or damaged. More

by A0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Post
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for sharing your thoughts. We completely understand your frustration and agree that auto repair should be about fixing what's truly broken, not pushing unnecessary replacements. We believe in giving our customers all the information they need to make informed decisions, without any pressure. Your trust is incredibly important to us, and we want you to feel confident that your vehicle is being properly cared for.

August 25, 2024

Excellent service, and friendly people. The car service was completely within the quoted time period and I loved the sparkly freshly washed car. More

by MLRTOCHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 23, 2024

They were very professional, courteous and friendly, in making an appointment. The service advisor was quite knowledgeable about the specific recall issue on my car, and it was a pleasure doing business wi More

by GLGRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 23, 2024

So very helpful, friendly, and thorough. Made for an enjoyable experience, from arrival to departure. More

by SINER.TERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mal
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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