Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Salem
Salem, OR
1,112 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,112 reviews
December 02, 2024
I was treated with respect in all the dealings I had with them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherw them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherwise. I was given an honest estimate of what the next service would entail and cost. It was a great experience. More
by BMANPENNER
Verified CustomerEmployees Worked With
December 02, 2024
Evan and his team did a fantastic job with the service of my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work. my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work. More
by RGOERLING
Employees Worked With
December 02, 2024
Excellent service and helpful staff. Worth driving to from Portland !been there for the last 3 years. Worth driving to from Portland !been there for the last 3 years. More
by RAJPAONASKAR
November 30, 2024
It wasn’t until I was checking out that recommendations were made for repairs that could have been completed and or approved while the vehicle was in the shop. were made for repairs that could have been completed and or approved while the vehicle was in the shop. More
by TRENTBROWN751
Employees Worked With
November 28, 2024
Salem Mercedes is friendly prompt and easy to deal with. This is true of their sales as well as service. This is true of their sales as well as service. More
by stanhorack
Employees Worked With
November 26, 2024
They always have great service and customer care. My questions are always taken care of. That are always ready to help. My questions are always taken care of. That are always ready to help. More
by DRNICKB
November 25, 2024
Eli and Brian were amazing to work with while buying my Sprinter van. Both of them were very professional and answered all my questions. Amazing guys! Sprinter van. Both of them were very professional and answered all my questions. Amazing guys! More
by labonitabakery
