Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Salem
Salem, OR
1,003 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,003 reviews
September 28, 2024
I was on the road when multiple warning messages popped up and the check engine light came on in my sprinter. Salem was a the closest MB facility. I talked with Evan on the phone Tuesday morning. He was co up and the check engine light came on in my sprinter. Salem was a the closest MB facility. I talked with Evan on the phone Tuesday morning. He was confident he knew the problem but needed to order parts. I stayed where I was for the night and arrived in Salem Wednesday morning. My van was taken into the shop immediately. All of the staff was welcoming and friendly. They had coffee and snacks available. An hour and a half later I was back on the road. It was an A+ awesome experience. More
by mkmorris53
Verified CustomerEmployees Worked With
September 25, 2024
My experience with Mercedes of Salem has been excellent. My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem Mercedes service. Also the coupon for service discount is an extra bonus ensuring my continued use of their service More
by JAY.N2292V
Employees Worked With
September 25, 2024
The entire staff work to make me comfortable most of the time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch More
by mdphil1
September 25, 2024
Excellent service and attention to my needs Very friendly people. Will definitely keep my servicing there friendly people. Will definitely keep my servicing there More
by CARDONCAR
September 24, 2024
Great experience- look forward to returning in the future for next Mercedes Benz. Thank you Brian and team for next Mercedes Benz. Thank you Brian and team More
by JONPALMER3
September 21, 2024
I was assisted by Tony, and although I went in with the intention of being assisted by someone else he made me feel taken care of and I appreciate his service. If I were to return I hope to be assisted by intention of being assisted by someone else he made me feel taken care of and I appreciate his service. If I were to return I hope to be assisted by Tony again. More
by JAIDARENEEG03
Employees Worked With
September 21, 2024
Very detailed oriented and maintenance completed on time ! Future maintenance upcoming was noted and general related expenses. ! Future maintenance upcoming was noted and general related expenses. More
by JIM.C.MOLLERSROM
Employees Worked With
September 21, 2024
Needed tire pressure checked, given timely appt and prompt service, tire fixed and gauges all reset, running grwat. prompt service, tire fixed and gauges all reset, running grwat. More
by jebyron
Employees Worked With
