Mercedes-Benz of Salem
Salem, OR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,002 reviews
Exceptional Sales Professional! We met Paul a little over a year ago when purchasing pre-owned Volvo for our son. The short of it: The vehicle was and still is excellent! Better ye We met Paul a little over a year ago when purchasing pre-owned Volvo for our son. The short of it: The vehicle was and still is excellent! Better yet, Paul is the ideal car sales person, in our opinion. We have always disliked dealerships where sales people are "hanging over the railings" outside, smoking cigs, and waiting to "hook" the next customer who pulls onto the lot. Paul politely and professionally introduced himself and told us to look around, and he would be near by to answer questions. At no time did we feel pressured to look at, talk about or test drive anything unless WE brought it up. He answered all our questions and clearly knows his stuff. He is sure enough and confident enough in his inventory not to feel the need to "trash" something else that we may have looked at elsewhere. He had exactly what we were looking for the first time. His non-pressuring customer service made us feel that he genuinely wanted to get us into the right vehicle; not just "sell us a car." This is what brought us back for our second purchase: a very nice Acura TL. It happened to be the perfect vehicle for me, however, it was Paul...not the car...that made us return. Had the right vehicle not been there at the time, I would certainly have waited a couple weeks or so for Paul to find one. To our family, the sales process is as important as the car. Along with Paul's great service, I have to say that the financing process was a lot more pleasant with these folks than with other dealerships in the past. The "dance" amounted to what we could handle financially; it was not a long marathon. We have walked away from other dealers in the past out of frustration and getting tired of the game. To Paul AND the folks that helped us at Acura...THANKS! We'll be back when it's time for another car! More
Great experience Although we purchased a used car that was not a brand they sold new, Bob was knowledgable about the car. The whole experience was very nice. We were Although we purchased a used car that was not a brand they sold new, Bob was knowledgable about the car. The whole experience was very nice. We were treated nicely with no pressure to purchase. More
"excellent experience" This purchase was a good experience in every aspect: the dealer representative, Brian, welcomed us the moment we arrived in the parking lot, then pati This purchase was a good experience in every aspect: the dealer representative, Brian, welcomed us the moment we arrived in the parking lot, then patiently and knowledgeably helped us through the process of choosing from pages and pages of options. He made us feel like talking with old friends, followed up with us for More
Excellent choice This purchase was a good experience in every aspect: the dealer representative, Brian, welcomed us the moment we arrived in the parking lot, then pati This purchase was a good experience in every aspect: the dealer representative, Brian, welcomed us the moment we arrived in the parking lot, then patiently and knowledgeably helped us through the process of choosing from pages and pages of options. He made us feel like talking with old friends, followed up with us for months as the vehicle we ordered was custom made in Germany. He offered us other similar vehicles existing in their lot at excellent price as I noticed comparing them to other dealers, but we insisted on a certain configuration and preferred to wait. The vehicle was worth waiting, it has every option we needed with very useful recommendations from Brian who owns a similar one. I already recommended to my friends the dealership and their representative. More
Fantastic Dealership What a great group of people. They have a strong team, who are all well knowledgeable in what they do. I felt comfortable working with this dealership What a great group of people. They have a strong team, who are all well knowledgeable in what they do. I felt comfortable working with this dealership. They all made you feel welcome and valued as a customer. I am definitely satisfied with my experience in purchasing my first Mercedes. More
Exceeding Expectations From the moment I entered the dealership, I was treated with respect, ultimate courtesy. Experience far-exceeded my expectations. Everyone I came in From the moment I entered the dealership, I was treated with respect, ultimate courtesy. Experience far-exceeded my expectations. Everyone I came in contact with made me feel like I had their full attention. Paul, Sales, even came to the house to help me set-up the garage door opener. My dad and I both bought a new Mercedes. My dad experienced a punctured tire while driving I-5 and he dealership provided a new tire and put it on the car for him. Totally unexpected and so appreciated. Paul is just awesome! More
excellent experience This is my first experience on buying a car and MB of Salem gave me an excellent experience. The staff are nice and friendly with a great patience. Co This is my first experience on buying a car and MB of Salem gave me an excellent experience. The staff are nice and friendly with a great patience. Compared with other dealers in Salem and Beaverton, I finally chose here for the price and service are good. More
New GLK The service was excellent. They came to our home and set up the Bluetooth and garage door opener for us! He even called us to offer for his help,Paul The service was excellent. They came to our home and set up the Bluetooth and garage door opener for us! He even called us to offer for his help,Paul Nastari is the number one salesman in the Northwest ,all their staffs such as Sales mgr,loan officer were so nice and wonderful to us,knowledge,friendly Very helpful,we love all of you Paul Nastari,you are so great knowledge and so kind to us,God may bless all of you and yours,we will buy another car from Paul again,thanks Paul all your help and kindness to us.We love Mercedes Benz of Salem.. More
Lightbulb replacement under warranty I called the service department about replacing a burnt out lightbulb in one of the parking lights, and was told to come in that afternoon. The bulb w I called the service department about replacing a burnt out lightbulb in one of the parking lights, and was told to come in that afternoon. The bulb was replaced under warranty, and my car was washed and vacuumed by the dealership's detail crew. Bottom line: yes, this was a minor matter, but I received fast, efficient service at an unbeatable price! I used to own a 500SEL back in the day. Owned it for 16 years and had it serviced by this dealership throughout that whole period. Their service was just as good then as it is now. If your Mercedes needs service, give Don Post a call at MB of Salem. He'll look after you. More
First Time Buyer I was nervous as a first time buyer not knowing what kind of car to get that will work for my growing family, but with the help of paul toby and chris I was nervous as a first time buyer not knowing what kind of car to get that will work for my growing family, but with the help of paul toby and chris they made my experience very satisfying and even better they got me financed with out a co-signer and I was very happy with that. I would highly recommend this dealership to any first time buyer interested in a new or used vehicle. More