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Mercedes-Benz of Salem
Salem, OR
1,055 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,055 reviews
February 22, 2025
My SUV is now past the 100,000 mile mark and still operating flawlessly with service from this dealer. operating flawlessly with service from this dealer. More
by LARSG1F
Verified Customer
February 22, 2025
Honest, caring, pay attention to detail, friendly, knowledgeable,overall amazing customer service. I will continue coming to this facility for my Mercedes service. knowledgeable,overall amazing customer service. I will continue coming to this facility for my Mercedes service. More
by Bob Long
Employees Worked With
February 17, 2025
As soon as I called, I got an appointment same day. The customer service was excellent. By the time I arrived they were waiting for me to look at my car and had thr shuttle available to get me to work The customer service was excellent. By the time I arrived they were waiting for me to look at my car and had thr shuttle available to get me to work. My car was fixed the same day. I will never go anywhere else for my Mercedes benz services! Amazing staff and wonderful customer Service. Thanks! Savannah . More
by Savannah
Employees Worked With
Other Employees :
Shuttle Driver was very professional and amazing.
February 15, 2025
Excellent work researching major damage to our Sprinter fuel system and doing major repairs in a timely manner. fuel system and doing major repairs in a timely manner. More
by MARNE.LEE.MERCER
Employees Worked With
February 15, 2025
Don Post was able to quickly detect and set up the repair of my car. It needed a new battery. Mail was efficient in taking me between my home and the dealership. of my car. It needed a new battery. Mail was efficient in taking me between my home and the dealership. More
by AUNTRE715
February 11, 2025
Very professional, not pushing to sell you a car you don’t want. Listens to the customer. Great experience. don’t want. Listens to the customer. Great experience. More
by ELIZG9315
Employees Worked With
February 09, 2025
I would like to thank Brent at Mercedes-Benz of Salem for his outstanding service! He was highly professional, patient, and guided me through every step of the purchasing process. He made the experience smoo his outstanding service! He was highly professional, patient, and guided me through every step of the purchasing process. He made the experience smooth and hassle-free, answering all my questions with clarity. If you’re looking for a car and exceptional service, I highly recommend working with him. Thank you, Brent! More
by Khalid Alharthi
Employees Worked With
