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Mercedes-Benz of Salem
Salem, OR
968 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 968 reviews
November 15, 2024
I had a windshield replaced. After that the right side windshield wiper failed to operate correctly. I had to take the car back where it was determined the service crew did not After that the right side windshield wiper failed to operate correctly. I had to take the car back where it was determined the service crew did not fully tighten some parts after installing the new windshield. Sloppy work. More
by ebruttledge
Verified CustomerEmployees Worked With
November 15, 2024
Have always gotten great service at this dealership, bought my last two cars there and really like the excellent service, friendly people and love my Mercedes. Your dealership treats me like I am speci bought my last two cars there and really like the excellent service, friendly people and love my Mercedes. Your dealership treats me like I am special and it feels really good to be treated that way. Thank you. More
by MOLLY.MARIE.JOUBERT
November 15, 2024
Shout out to don and his team! They were amazing to me, and made everything easy, especially for my first visit. I definitely feel comfortable taking my Mercedes to them in the fut They were amazing to me, and made everything easy, especially for my first visit. I definitely feel comfortable taking my Mercedes to them in the future for any issue! More
by Harmonieann
Employees Worked With
November 11, 2024
You did what you said you would do ! You did it properly and correctly. Thank You !! You did it properly and correctly. Thank You !! More
by CHRISRATTO
Employees Worked With
November 11, 2024
I wouldn’t recommend a sprinter van I have 54,000 miles on the van and it’s transmission is slipping on the van and it’s transmission is slipping More
by Terdecedes
November 10, 2024
Great dealer for service on our Sprinter based RV. Evan was very helpful as always from start to finish Evan was very helpful as always from start to finish More
by Jsprad489
November 08, 2024
Excellent customer service. This is the second car I buy at this dealership. No issues thus far This is the second car I buy at this dealership. No issues thus far More
by IVAN.RNS
Employees Worked With
November 07, 2024
Tony in the service department is great! Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Salem! More
by TRISTAN FEKETE
Employees Worked With
November 07, 2024
Able was knowledgeable, and pleasant he led us to the exact vehicle to suit our needs. exact vehicle to suit our needs. More
by FAITHINSALEM1
Employees Worked With
November 04, 2024
The staff at Salem Mercedes is very knowledgeable about the products and we were treated fairly in our purchase of a used SUV. the products and we were treated fairly in our purchase of a used SUV. More
by John Hector
