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Mercedes-Benz of Sacramento
Sacramento, CA
2,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,810 reviews
October 20, 2022
So I was able to get my Benz in there to get checked out. ...it wouldn't start and the key was stuck in the ignition. From the gate the folks at Mercedes Benz of Sacramento were on it....I got fast and friend ...it wouldn't start and the key was stuck in the ignition. From the gate the folks at Mercedes Benz of Sacramento were on it....I got fast and friendly service through out the entire time was there. Jason kept me in the loop as far as what was going on with the car and even saved me almost $700. Thank you Jason H. and thank you Mercedes Benz of Sacramento! Also a shout out to the cashier's thanks More
by Bigtone1441
Verified CustomerEmployees Worked With
Jason Harber
October 15, 2022
Long wait to get a service appointment with loaner. Dealership only did the service due without addressing the issue we brought the car in for. Didn’t even wash the car before giving it back. Definitel Dealership only did the service due without addressing the issue we brought the car in for. Didn’t even wash the car before giving it back. Definitely not the service we are used to at our prior MB dealership. More
by DS
Employees Worked With
Roger Williams
October 15, 2022
Unbelievably bad service. My car was filthy from sitting there for 2 weeks. Poor communication. Botched repair started problem My car was filthy from sitting there for 2 weeks. Poor communication. Botched repair started problem More
by Greg anderson
Employees Worked With
Efrain Vasquez
October 14, 2022
Cecilia is the best service advisor around, I love this dealership they are very helpful and knowledgeable. The loaner vehicles are always cleaned and washed and when I get my vehicle back, it is cleaner t dealership they are very helpful and knowledgeable. The loaner vehicles are always cleaned and washed and when I get my vehicle back, it is cleaner than when I dropped it off. The new lobby is amazing and feels so welcoming. Definitely recommend Mercedes Benz of Sacramento More
by BRYSON1011
Employees Worked With
Cecilia Salgado
October 11, 2022
Our Service Person Jason Harbor is awesome. Very knowledgeable, caring, and efficient. Makes our servicing experience so much easier. The facility is beautiful and welcoming. Still getting us Very knowledgeable, caring, and efficient. Makes our servicing experience so much easier. The facility is beautiful and welcoming. Still getting use to the Lyft ride, but it seems to work. Great job Sacramento Mercedes shop.👏🏾 More
by RAIDERGIRLDE
Employees Worked With
Jason Harber
October 09, 2022
You can always count on Mercedes for A Class service. As a repeat customer I know my interests are always respected and regarded when making a purchase. As a repeat customer I know my interests are always respected and regarded when making a purchase. More
by EJeffries
Employees Worked With
Brian Lonchar, Ben Giese
October 08, 2022
Lean , organized, good customer service, specially when it’s time to call and make appointments, specially talking about your car and what services they can provide for you… those little things makes your it’s time to call and make appointments, specially talking about your car and what services they can provide for you… those little things makes your clients happy and always will share to friends and neighbors.. thank you More
by Yvan Batchi
Employees Worked With
Don’t remember
