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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

November 01, 2022

Our service technician was Efrin, he was friendly and told us what service would be done , he was in communication with us at all times . More

by PENLAND_REBECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Nov 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

November 01, 2022

I love this dealership. Everyone is so good at what they do. I was kept well informed about the process and the outcome of my vehicle. My car only goes to this dealershi More

by kit143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Jason Harber, Jeff McDougall
Nov 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We truly value your business~

October 31, 2022

Not super happy with them keeping my vehicle for 2 months and told me parts are not available for a year and we had to tow the vehicle back home to find out 5 days later parts were in and bring it back More

by nombemail
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg Ranslow
Nov 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We apologize for your inconvenience and hope we have the opportunity in the future to earn your trust in Mercedes Benz of Saccramento~

October 28, 2022

I came to this dealership with my girlfriend to find the perfect Mercedes Benz for me and was very happy to get help from Fernando Robles. Fernando was very knowledgeable about the models and found exactly More

by Nick Yurashku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Robles
Nov 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We appreciate your business and hope you and your girlfriend are enjoying your beautiful Mercedes Benz

October 28, 2022

Easy and friendly. Prompt service and nice atmosphere. Always updating on status. Lfty service avalible. More

by Kou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Nov 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

October 27, 2022

I love Efron, who is so helpful, especially when I’ve had so many problems with my tires that don’t seem to work in the winter More

by ginni.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Oct 28, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing Efrain with a 5 star review!

October 26, 2022

I have had my card there several time for same issue battery and they are saying they replaced it but just this am “ engine light came on “ stop vehicle and keep engine running “ with battery symbol??? More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
Oct 26, 2022 -

Kathy responded

Please have Jason in sales call me Kathy Trego 832-318-2637

October 25, 2022

I have always received excellent service but the mechanic did not take my care for a test drive before he gave it to me. The car had to be returned to the mechanic and it was repaired and I got my car return More

by KELLY2149
Recommend Dealer
Yes
Employees Worked With
Roger Williams
Oct 27, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We apologize for your inconvenience and will be happy to assist you again in the future.

October 22, 2022

I had an amazing buying experience with Tommy (Paul) Choonhaurai. I pinged him about a car they had on Autotrader at 10:30pm on a Saturday, and he replied back with the info I asked for 5 minutes later More

by paul_matuszewski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Sammut, Paul Choonhaurai
Oct 27, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the review and the recommendation!

October 20, 2022

David Lanzone is my service advisor. He is really great, knowledgeable and professional. A nice place to go.. More

by JLIU3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Oct 21, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

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