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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

November 09, 2022

Wonderful experience. Can’t wait to do it again! Thomas was awesome to work with. More

by calijdog1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Thomas Lee
Nov 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you! We appreciate your business and will be happy to assist you again in the future~

November 09, 2022

Fast, efficient and courteous. They got me in on short notice. Competent and to the point. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Nov 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 stars!

November 08, 2022

My favorite dealership I love how they’re there to assist you and I can call anyone in there. I have some very special people that I deal with in there as well. I just love this dealership. More

by Tomisha Mckinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Efrain Vasquez, Jason Harber, Victoria Richardson, Brian Lonchar, Thomas Lee, Ken Sammut, Amine Regragui, Pat Ernest, Brian Welton
Nov 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

November 07, 2022

I just signed a second lease with them late October. It took a long time, as expected; despite that, it went relatively smoothly. They took away the existing one and let me drive the new one back home. More

by kiyoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
Nov 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Alex and our team earned a 5 star review!

November 06, 2022

Excellent service , very attentive and pleasant. Will definitely recommend to friends and family looking for a car . More

by arnoldoarias66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Koponen
Nov 07, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the recommendation!

November 05, 2022

Love my service guy Efrain and very impressed with Carlos who was very helpful & friendly. More

by SGIBSON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Carlos Young
Nov 07, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have a great service team! Thank you for your business~

November 03, 2022

The car has a lot of rock ding fixes which were poorly done. The salesman told me the spots on the console trim were dirty and would come off with cleaning. They will not come off and the trim needs to More

by wdobbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
Nov 04, 2022 -

Mercedes-Benz of Sacramento responded

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November 02, 2022

Excellent customer service as always. He always anticipates our needs and goes above and beyond. More

by ronda2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Wilson, Dustin Brooks
Nov 02, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the great review!

November 02, 2022

Fernando was not forthcoming about the final pricing. ASA a courtesy his sale manager gave me a substantial service credit. More

by randriesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Julie Garcia, Fernando Robles
Nov 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We appreciate your business and apologize for any frustration.

Nov 03, 2022 -

randriesse responded

Your Sales Manager Rudy Castillo took care of the matter and I am completely satisfied with the outcome.

November 02, 2022

The best dealership, best sales old and new, best service department, Especially Efrain service manager. More

by ccgmamasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Nov 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

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