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Mercedes-Benz of Sacramento
Sacramento, CA
2,811 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 11, 2022
if I could rate my experience I would rate my experience a "0"! I purchased a GLC 300, we asked to be delivered to were we live which was great! The sales person Tommy said he could not deliver the vehicle a "0"! I purchased a GLC 300, we asked to be delivered to were we live which was great! The sales person Tommy said he could not deliver the vehicle himself cause they were short staffed in which I understand. Tommy mentioned the person knew all about the model I purchased, so I felt ok with this arrangement. When the driver delivered my Mercedes the driver knew very little which was not cool when you spend of $55-k on a vehicle. I have call and left text messages to Tommy with NO RESPONCE !!! Don not purchase a Mercedes from Tommy from Mercedes Benz of Sacramento!!! More
by jpepperman1
Verified CustomerEmployees Worked With
Dustin Brooks, Paul Choonhaurai
November 08, 2022
My favorite dealership I love how they’re there to assist you and I can call anyone in there. I have some very special people that I deal with in there as well. I just love this dealership. you and I can call anyone in there. I have some very special people that I deal with in there as well. I just love this dealership. More
by Tomisha Mckinnie
Employees Worked With
Lisa Brown, Efrain Vasquez, Jason Harber, Victoria Richardson, Brian Lonchar, Thomas Lee, Ken Sammut, Amine Regragui, Pat Ernest, Brian Welton
November 07, 2022
I just signed a second lease with them late October. It took a long time, as expected; despite that, it went relatively smoothly. They took away the existing one and let me drive the new one back home. It took a long time, as expected; despite that, it went relatively smoothly. They took away the existing one and let me drive the new one back home. I know a new car supply is low now, so I was happy that I could get one. Thanks! More
by kiyoh
Employees Worked With
Alex Aldarwish
November 03, 2022
The car has a lot of rock ding fixes which were poorly done. The salesman told me the spots on the console trim were dirty and would come off with cleaning. They will not come off and the trim needs to done. The salesman told me the spots on the console trim were dirty and would come off with cleaning. They will not come off and the trim needs to be replaced. Not very happy about this. This is the third car we have bought from the dealership. One last thing there was no owner's manual and the car wasn't really that clean. More
by wdobbs
Employees Worked With
Thomas Lee
November 02, 2022
Fernando was not forthcoming about the final pricing. ASA a courtesy his sale manager gave me a substantial service credit. ASA a courtesy his sale manager gave me a substantial service credit. More
by randriesse
Employees Worked With
Victoria Richardson, Julie Garcia, Fernando Robles
