Mercedes-Benz of Sacramento

Service advisor was excellent!! He provided excellent customer service; was knowledgeable and professional. Most importantly, he listened patiently to my concerns and addressed them timely customer service; was knowledgeable and professional. Most importantly, he listened patiently to my concerns and addressed them timely More

I have purchased 3 cars from Von Housen MBZ of Sacramento and have used the service department for more than 20 years. Always courteous and professional. and have used the service department for more than 20 years. Always courteous and professional. More

Pleasant experience from arrival to departure. All staff are professional & courteous. The waiting area was clean, comfortable & large enough to accommodate all customers. Also, nice touch with refreshments are professional & courteous. The waiting area was clean, comfortable & large enough to accommodate all customers. Also, nice touch with refreshments. Thank you. More

Good service. Great knowledgeable mechanical group and looking out for saving me money. Great communication and also for making me feel safe with COVID protocolos looking out for saving me money. Great communication and also for making me feel safe with COVID protocolos More

I have taken my GLC in for service a few times now and each time it has taken two or more days service. Communication could always use some improvement. Service updates are not readily communicated and each time it has taken two or more days service. Communication could always use some improvement. Service updates are not readily communicated and requires asking throughout the day. It would be helpful to know if the service can be completed on the service date or not so one could anticipate a loaner car and organize their day. More

They kept my car for almost 4 full days with no update. I called them multiple times to get an update but nothing. I also did not get any uber voucher or loaner car for all these days that i didn’t have my c called them multiple times to get an update but nothing. I also did not get any uber voucher or loaner car for all these days that i didn’t have my car. Awful service. More

After remodeling so clean fancy every staff’s are very kind also fast service don’t have to wait too long shuttle offer was nice as well kind also fast service don’t have to wait too long shuttle offer was nice as well More

We like to come because everyone smart and they know what they do. New building I love it.we come back and recommended my friends to. they do. New building I love it.we come back and recommended my friends to. More

Excellent Service. The purchase was excellent from the phone call to exiting and ending the Transaction. We had been trying to end our lease in Stockton but had no luck. Thank you Sacramento. The Mims phone call to exiting and ending the Transaction. We had been trying to end our lease in Stockton but had no luck. Thank you Sacramento. The Mims More

I was very pleased with the service that I received it was a very good experience for me and my car is running great good job. was a very good experience for me and my car is running great good job. More