Mercedes-Benz of Sacramento

Staff is always so friendly. Efrain is the best service advisor!!! I’ve been working with him for ten years. Thank you for great service. advisor!!! I’ve been working with him for ten years. Thank you for great service. More

Had my car in, for service & passenger airbag recall on 6/14. Today, 6/19, the the Airbag pop-in, fell to the floor. There’s also a 14 in gap or the top of the airbag compartment cover. Called the deale 6/14. Today, 6/19, the the Airbag pop-in, fell to the floor. There’s also a 14 in gap or the top of the airbag compartment cover. Called the dealership service dept, TWO WEEKS I have to wait, before they’ll fix THEIR mistake. Not pleased. I've owned my car for 13 months, now. I’ve had it in the the service department a number of times. NONE of them have ended in a positive experience. More

Kept me informed of costs and time needed was available when promised rides were offered to and from service center waiting area cool and comfortable when promised rides were offered to and from service center waiting area cool and comfortable More

Good service, and attention. I would never take my car anywhere else. I only wish Mercedes opened a car service/dealer in Elk Grove, CA. anywhere else. I only wish Mercedes opened a car service/dealer in Elk Grove, CA. More

I believe the service was good,Though the technical I believe the service was good, Though the technical problems took too long to resolve. The Diesel retrofit makes me question future reliability. I h I believe the service was good, Though the technical problems took too long to resolve. The Diesel retrofit makes me question future reliability. I hope the extended warranty provided for Diesel upgrades is solid. We purchased an extended warranty at purchase, $4,500 never got used,now all this!! More

As usual, top of the line, excellent, superb customer service! My service adviser Efran always exceeds himself, each and every service! Always a pleasure doing business! service! My service adviser Efran always exceeds himself, each and every service! Always a pleasure doing business! More

Service and body shop work was great! No complaints at this time. Check engine light has not returned after drive home. Matt Milligan was great. this time. Check engine light has not returned after drive home. Matt Milligan was great. More

Friendly courteous helpful appreciate Lyft rides and car wash. This dealership should be proud of its service department. Highly recommended will come back the next time I have needs wash. This dealership should be proud of its service department. Highly recommended will come back the next time I have needs More

Overall experience just wasn’t good. I was expecting my car to come with certain features and it didn’t. Miscommunication it seems idk not satisfied car to come with certain features and it didn’t. Miscommunication it seems idk not satisfied More

Great experience purchasing a car from Mercedes-Benz of Sacramento. Brett Kellner was awesome to work with he went above and beyond along with answering any and all questions. Thank you! Sacramento. Brett Kellner was awesome to work with he went above and beyond along with answering any and all questions. Thank you! More