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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

January 29, 2016

Recent Service. Service was for less than 10,000 miles, it was quick and efficient. I must give Jack credit for the great service experience I had!! More

by vjfsaf
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

Thanks for the input. We appreciate your business and your review! Lisa Brown lbrown@vonhousen.com

January 29, 2016

Tires and Alignment Purchased two tires and all wheel alignment. Was happy with the service. Mr. Harber was very accommodating and your staff is very courteous. Ha More

by PATTIRENEE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

Glad to hear you've been happy with the service you receive from Mercedes Benz of Sacramento. Thanks for the review. Lisa Brown lbrown@vonhousen.com .

January 29, 2016

Exceptional service!! I was quite impressed by the dedication and care shown by my salesperson. He performed above and beyond his call of duty. John even replaced my wipers More

by kyalwazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

I'm glad to hear we were able to make your service visit as convenient as possible. We're lucky to have dedicated employees like John. Thank you for the feedback. Lisa Brown lbrown@vonhousen.com

January 28, 2016

Excellent service, as usual I have gone to this service center for 14 years and have always been very satisfied. This time (a minor body shop repair) was no exception. More

by fjmv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
Feb 02, 2016 -

Mercedes-Benz of Sacramento responded

We are proud to have been serving our customers for over 50 years! Thanks for the input. Lisa Brown lbroan@vonhousen.com

January 28, 2016

Thanks Jason Harber Jason Harber made service easy for me. Contacted Jason Harber late in the afternoon the on Monday he made sure I was taken care the very next morning More

by SULLIVANGROUPRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Jan 29, 2016 -

Mercedes-Benz of Sacramento responded

We appreciate you taking the time to review Mercedes Benz of Sacramento ~ It is our goal to provide exceptional service to every customer. Lisa Brown lbrown@vonhousen.com

January 28, 2016

Rewards card issue Last year I bought that car from this Dealership as a certified used and the second month the light came on for service so I called them and asked the More

by kabir_tamim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Chao
Jan 29, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to give us your feedback. If you'd like to contact me I'd be happy to discuss this matter with you. Lisa Brown lbrown@vonhousen.com

January 28, 2016

Excellent Customer Service! Very professional service. Michael Gallagher kept my husband and I informed throughout the progress of the service. He was able to accomommodate me w More

by SRAWLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
Feb 02, 2016 -

Mercedes-Benz of Sacramento responded

We want to make every customer's service experience as convenient as possible. Thank you for the feedback. Lisa Brown lbrown@vonhousen.com

January 28, 2016

Service John Garcia and the service team are the BEST! The service of the vehicle was fast, the courtesy ride to and from the dealer ship was made even more More

by jonjon926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2016 -

Mercedes-Benz of Sacramento responded

I made sure John,and our shuttle driver, Christine, saw your review. We appreciate it and look forward to your next service visit.

January 28, 2016

My First Service John kept me informed throughout the service and greeted nicely. They took care of all the issues and asked me for all concerns however small they wer More

by akarshah11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2016 -

Mercedes-Benz of Sacramento responded

We know how important communication is when you're having your car serviced. Our customers are truly valuable to us and we appreciate your nice review. Lisa Brown lbrown@vonhousen.com

January 28, 2016

michael gallagher, new service writer Michael Gallagher, new service writer took excellent care of me and my car. Arranged for loaner, was thorough, let me know what to expect and then del More

by steve.sheehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
Jan 29, 2016 -

Mercedes-Benz of Sacramento responded

We have set a high standard for ourselves and I'm glad to hear Michael took god care of you and your vehicle. Thank you for the feedback. Lisa Brown lbrown@vonhousen.com

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