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Mercedes-Benz of Sacramento
Sacramento, CA
2,812 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,812 reviews
January 30, 2016
Great Dealership and Great Employees Mercedez Benz of Sacramento is amazing and so is my Service Advisor Jason. They are Loyal to their customers, are Always there when you need them and Mercedez Benz of Sacramento is amazing and so is my Service Advisor Jason. They are Loyal to their customers, are Always there when you need them and most important, are Honest. At the last minute I realized that I needed a smog verification to renew my registration. They were able to get me in the next day. The service was done in less than an hour and I was on my way. Thank you all for you great service. More
by GMCKEE2406
Verified CustomerEmployees Worked With
Jason Harber
January 29, 2016
great car, great deal My experience at Mercedes Benz of Sacramento was exceptional. I got an awesome pre owned E350 for a great price. Danny Macinnturf took great care of My experience at Mercedes Benz of Sacramento was exceptional. I got an awesome pre owned E350 for a great price. Danny Macinnturf took great care of me. I recommend anyone looking for true driving experience see Danny for their dream automobile. More
by jpepper
Employees Worked With
Danny McInturff
January 29, 2016
steering wheel noise They were not able to find the problem ( grinding noise in steering column in my garage during morning start) but that's ok as long as its safe to dri They were not able to find the problem ( grinding noise in steering column in my garage during morning start) but that's ok as long as its safe to drive. More
by denzelgene4
Employees Worked With
Jack Manikoth
January 29, 2016
Great Experience! My tire pressure was dropping and I brought it in to Mercedes-Benz Sacramento. Jack Manikoth was a tremendous help. They discovered a nail in the ti My tire pressure was dropping and I brought it in to Mercedes-Benz Sacramento. Jack Manikoth was a tremendous help. They discovered a nail in the tire and because I had purchased the tires there they fixed the tire in about 45 minutes at no charge. Jack was very professional and kept me updated on the status of completion. More
by b.marengo
Employees Worked With
Jack Manikoth
January 29, 2016
car service is really good John is really nice people and my car had really good service and since John kept update the situation of my vehicle, i can know how is my car going. John is really nice people and my car had really good service and since John kept update the situation of my vehicle, i can know how is my car going. More
by SharonHHHHHH1
January 29, 2016
Very friendly and helpful Very helpful the van I wanted was already sold but Loren worked it out (swapped wheels and front clip from another van). He was able to answer all my Very helpful the van I wanted was already sold but Loren worked it out (swapped wheels and front clip from another van). He was able to answer all my questions and showed me all the features of the van. More
by jasonsmyth315
Employees Worked With
Loren Wilson
January 29, 2016
Good visit My service advisor Jason Harbor I is nowledgable and a very helpful man. In addition to service. They advised the change brakes at over $ 600 which I My service advisor Jason Harbor I is nowledgable and a very helpful man. In addition to service. They advised the change brakes at over $ 600 which I approved. However the service did not tune the car properly and had to be brought back and left there for whole day. No body called whole day even the car was ready to be picked up. As I write the car is still at the dealership for the night. It is not acceptable and has caused significant inconvenience. Further a $ 100 discount on the brakes was not given in the final bill and is being sorted out by our good service advisor. More
by Gskhaira
Employees Worked With
Jason Harber
January 29, 2016
Smart 60K Maintenace Service Visti Good customer service. Service advisor was responsive and followed up to keep me informed. Online appointments need improvement. Why leave a message w Good customer service. Service advisor was responsive and followed up to keep me informed. Online appointments need improvement. Why leave a message when you can call directly. At least show the calendar of available days. Offer online payment options using a debit card, unless it is covered under VIsa option. Cashiers can be a little friendlier. I am disappointed in the labor charges for the two hours they had my car when parts were only about 1/4 of the total. When Smart was under Niello Volkswagen the rates were a lot more reasonable. Oh well, I guess it has to do a lot with the Mercedes name. More
by EYYALAZ
Employees Worked With
Austin Chao
January 29, 2016
Thanks to mr Tracy. His tutorial allowed me to navigate the Service and attention to all major and minor intricacies re electronics were gone over and explained. Kudos to Mr Steve Tracy. Made the experience eas Service and attention to all major and minor intricacies re electronics were gone over and explained. Kudos to Mr Steve Tracy. Made the experience easy. More
by gusbagatelos
Employees Worked With
Mike @ credit, Steve Tracy
January 29, 2016
Excellent service on my car. Great customer service and auto service. Quality work and timely. Love the shuttle service. Very clean facility. Love the online appointments and remi Great customer service and auto service. Quality work and timely. Love the shuttle service. Very clean facility. Love the online appointments and reminders. Great team work! More
by RAIDERGIRLDE
Employees Worked With
Jason Bryner
