Mercedes-Benz of Sacramento

steering wheel noise They were not able to find the problem ( grinding noise in steering column in my garage during morning start) but that's ok as long as its safe to dri They were not able to find the problem ( grinding noise in steering column in my garage during morning start) but that's ok as long as its safe to drive. More

Great Experience! My tire pressure was dropping and I brought it in to Mercedes-Benz Sacramento. Jack Manikoth was a tremendous help. They discovered a nail in the ti My tire pressure was dropping and I brought it in to Mercedes-Benz Sacramento. Jack Manikoth was a tremendous help. They discovered a nail in the tire and because I had purchased the tires there they fixed the tire in about 45 minutes at no charge. Jack was very professional and kept me updated on the status of completion. More

car service is really good John is really nice people and my car had really good service and since John kept update the situation of my vehicle, i can know how is my car going. John is really nice people and my car had really good service and since John kept update the situation of my vehicle, i can know how is my car going. More

Very friendly and helpful Very helpful the van I wanted was already sold but Loren worked it out (swapped wheels and front clip from another van). He was able to answer all my Very helpful the van I wanted was already sold but Loren worked it out (swapped wheels and front clip from another van). He was able to answer all my questions and showed me all the features of the van. More

Smart 60K Maintenace Service Visti Good customer service. Service advisor was responsive and followed up to keep me informed. Online appointments need improvement. Why leave a message w Good customer service. Service advisor was responsive and followed up to keep me informed. Online appointments need improvement. Why leave a message when you can call directly. At least show the calendar of available days. Offer online payment options using a debit card, unless it is covered under VIsa option. Cashiers can be a little friendlier. I am disappointed in the labor charges for the two hours they had my car when parts were only about 1/4 of the total. When Smart was under Niello Volkswagen the rates were a lot more reasonable. Oh well, I guess it has to do a lot with the Mercedes name. More

Thanks to mr Tracy. His tutorial allowed me to navigate the Service and attention to all major and minor intricacies re electronics were gone over and explained. Kudos to Mr Steve Tracy. Made the experience eas Service and attention to all major and minor intricacies re electronics were gone over and explained. Kudos to Mr Steve Tracy. Made the experience easy. More

Excellent service on my car. Great customer service and auto service. Quality work and timely. Love the shuttle service. Very clean facility. Love the online appointments and remi Great customer service and auto service. Quality work and timely. Love the shuttle service. Very clean facility. Love the online appointments and reminders. Great team work! More

Helpful!! Jack is so knowledgeable and knows how to solve problems...great combination!! He also is very friendly and helpful...he makes it a pleasure to do bus Jack is so knowledgeable and knows how to solve problems...great combination!! He also is very friendly and helpful...he makes it a pleasure to do business at Mercedes on Howe Ave... More

Exceptional service center. This was the best vehicle service experience I have ever had; and with the number for cars I have owned that is saying a lot. Jack is a true professio This was the best vehicle service experience I have ever had; and with the number for cars I have owned that is saying a lot. Jack is a true professional that knows how to take care of his customers. He took care of every detail all the way down to changing the batteries in my keys. Great service, professional staff and a comfortable environment. That what make for a great service center and MB of Sacramento gets a (10) in all categories. More