Mercedes-Benz of Sacramento

John Garcia did great: Diligent I needed a smog check certificate out of my car. Call John (my service rep) and got everything schedule. The service timing was important for me. Whi I needed a smog check certificate out of my car. Call John (my service rep) and got everything schedule. The service timing was important for me. While I was waiting for my car to get the service, John arranged an appointment for me to see Julie at Finance to get my warranty extended for three more years. I got two "runs" on one hour More

Help with Sprinter Transmission John helped us so much when we were stranded with our Sprinter near Sacramento. We could not have got back on the road as quickly and easily without h John helped us so much when we were stranded with our Sprinter near Sacramento. We could not have got back on the road as quickly and easily without his help. More

Due bill items Tim was very nice and accommodating, especially since I arrived two hrs early for my appt. they were able to see me with very little wait time. The se Tim was very nice and accommodating, especially since I arrived two hrs early for my appt. they were able to see me with very little wait time. The service was great. More

Excellent service I brought in my car without prior appointment to check the non-starting battery. They accepted and fixed the car and also checked tire pressure and wa I brought in my car without prior appointment to check the non-starting battery. They accepted and fixed the car and also checked tire pressure and washed my car. really appreciate the excellent customer service provided. More

New 550 Our sales person Rick Rickert was great this was the second car we have bought from this dealership great people to work with thanks for all the help Our sales person Rick Rickert was great this was the second car we have bought from this dealership great people to work with thanks for all the help More

The service and updating me every step of the way was great I needed a new tire on my new GLC 300, they had to order it for me and had my car ready next day for pickup, I wasn't charged at all, since my car is I needed a new tire on my new GLC 300, they had to order it for me and had my car ready next day for pickup, I wasn't charged at all, since my car is only a month old. More

Sac Benz The service staff mr Garcia was very helpful and helped me throughout the process. My only concern is my ABS pump is defective and it was under recal The service staff mr Garcia was very helpful and helped me throughout the process. My only concern is my ABS pump is defective and it was under recall but I never recieved any recall from Mercedes . If someone can help replace the defective abs pump would be highly appreciated . More

Needed windshield replaced As always, service experience is good. The loaner vehicle, C300 2016 was disappointing. The econ engine feature that shuts the engine down is awful, a As always, service experience is good. The loaner vehicle, C300 2016 was disappointing. The econ engine feature that shuts the engine down is awful, annoying and loud. You can hear the car changing gears and the ride is not the smooth quite ride I am accustomed to. I manually shut off the Econ feature it was so annoying. More

Great Dealership and Great Employees Mercedez Benz of Sacramento is amazing and so is my Service Advisor Jason. They are Loyal to their customers, are Always there when you need them and Mercedez Benz of Sacramento is amazing and so is my Service Advisor Jason. They are Loyal to their customers, are Always there when you need them and most important, are Honest. At the last minute I realized that I needed a smog verification to renew my registration. They were able to get me in the next day. The service was done in less than an hour and I was on my way. Thank you all for you great service. More

great car, great deal My experience at Mercedes Benz of Sacramento was exceptional. I got an awesome pre owned E350 for a great price. Danny Macinnturf took great care of My experience at Mercedes Benz of Sacramento was exceptional. I got an awesome pre owned E350 for a great price. Danny Macinnturf took great care of me. I recommend anyone looking for true driving experience see Danny for their dream automobile. More