Mercedes-Benz of Sacramento

Excellent Best experience I've had buying a car. The sales rep Robby Cochran and Julie Garcia were very good at explaining my options and extremely professional Best experience I've had buying a car. The sales rep Robby Cochran and Julie Garcia were very good at explaining my options and extremely professional. I thank both of them and Meeceds-Benz for my lovely car and a great experience. More

Satisfied Customer for over 25 years We were so glad to see Kerry back at the Sacramento dealership. He always goes above and beyond to make sure we get excellent service and results. Jo We were so glad to see Kerry back at the Sacramento dealership. He always goes above and beyond to make sure we get excellent service and results. Joanne Cordova is such an asset too! She has assisted us for years and comes through with high marks every time! More

Buy here, you won't regret it. Buying an auto from Mercedes Benz of Sacramento was the most relaxed and pleasant experience I have ever had while purchasing a car. It was devoid of Buying an auto from Mercedes Benz of Sacramento was the most relaxed and pleasant experience I have ever had while purchasing a car. It was devoid of pressure and I was treated very well. Multiple employees offered coffee or another beverage, inquired if I needed anything. I highly recommend this business. More

Excellent service I would appreciate Kerry Sanders the service manager and Jack Manikoth assistant service manager for excellent customer service and very honest people I would appreciate Kerry Sanders the service manager and Jack Manikoth assistant service manager for excellent customer service and very honest people . wish them the best of luck, the two mentioned gentleman are above 5 stars. The dealership should be proud them . I really appreciate the way they handle customers problem. thanks again. Jaber More

Excellent Service We are new to the Sacramento Mercedes Benz family and our experience has been unbelievable. From the moment you pull into the service reception area, We are new to the Sacramento Mercedes Benz family and our experience has been unbelievable. From the moment you pull into the service reception area, one of several greeters will immediately attend to your needs and make you feel welcomed. In my experience it was Scott Huckel whom did just that. I then had Sean Kerwin who checked my vehicle in and answered all my questions. He has called several times during my 24 hr service call and kept me updated. I also met the Service manager Kerry Saunders who was very approachable and answered my questions and concerns. I am very impressed on how they attend to their customer service and would not hesitate to recommend them for your needs. Thanks you, Ray Diaz More

Repair review The appointment was easy to obtain and fit my schedule. Austin Chao, the service writer worked with me and my automobile was repaired. Austin made t The appointment was easy to obtain and fit my schedule. Austin Chao, the service writer worked with me and my automobile was repaired. Austin made the pickup of my Mercedes convenient and the paperwork was at his desk and payment was quick and easy. It was my first time to work with Austin and it was a pleasure. More

Excellent service, but not cheap (no surprise) We've been getting our cars serviced at M-B Sacramento for about 20 years, since we bought our first Mercedes. The level of service has always been fi We've been getting our cars serviced at M-B Sacramento for about 20 years, since we bought our first Mercedes. The level of service has always been first rate. This shop assigns the patron a service advisor who gets to know you and your car(s)-- a very nice feature. Of course, since this is Mercedes, you pay for the high level of service, but I think it's worth it. More

Service B Always have excellent customer service and a loaner is always offered. Great experience overall. I unfortunately do not recall the name of my service Always have excellent customer service and a loaner is always offered. Great experience overall. I unfortunately do not recall the name of my service person but he was very professional and courteous More