Mercedes-Benz of Sacramento
Sacramento, CA
Filter Reviews by Keyword
By Type
Showing 2,810 reviews
Timely and done correctly I have had problems with my car vibrating and paid money to have it repaired at another dealer. But, it did not take away the vibration. When I took I have had problems with my car vibrating and paid money to have it repaired at another dealer. But, it did not take away the vibration. When I took it to MB of Sac, they correctly diagnosed the problem and repaired it correctly and in a timely manner. Thanks to Ralph Johonnet for repairing my car that now drives smoothly. More
Great place! Great people! I went in for routine service. The advisor was professional and knowledgeable. The process was easy and quick. The car was services and never have I e I went in for routine service. The advisor was professional and knowledgeable. The process was easy and quick. The car was services and never have I ever had any problems at this dealership. Recommend definitely! More
Excellent Service on very short notice Mike Gallagher did a great job in getting our Sprinter looked at and repaired. We were in the middle of our holiday and Mike fit us in to the service Mike Gallagher did a great job in getting our Sprinter looked at and repaired. We were in the middle of our holiday and Mike fit us in to the service shop so we would be able continue our holiday. Many thanks for a Great Job done. More
Sales & Service Bought my ML 350 after a 4-yr lease, and then leased a new GLC from Steve Tracy. Felt I had all the information I needed to make a good decision an Bought my ML 350 after a 4-yr lease, and then leased a new GLC from Steve Tracy. Felt I had all the information I needed to make a good decision and obtained a good deal on a fine new car. Julie Garcia helped me navigate through the piles of paperwork. Around the same time, I brought the ML 350 in for 60,000 mile servicing and was given accurate information by Mike Gallagher about a minor part so I could make logical decision about a repair. The work was done quickly and I was kept apprised all along the way. More
excellent service They were friendly and considerate. They gave me a loaner car for free. Nice people.I would recommend you to anyone. I was happy with the results. They were friendly and considerate. They gave me a loaner car for free. Nice people.I would recommend you to anyone. I was happy with the results. More
Awesome Dealership We are new to the Benz family and what a wonderful experience we had. Our sales guy was Brett and he was superb. No pressure was felt. He understoo We are new to the Benz family and what a wonderful experience we had. Our sales guy was Brett and he was superb. No pressure was felt. He understood what our needs were and accommodated us! Would definitely return and recommend Brett and Mercedes to anyone. More
Efficient Jack is a wonderful person who knows how to please a client. He is fully qualified to deal with any problems. He does extra work if needed Jack is a wonderful person who knows how to please a client. He is fully qualified to deal with any problems. He does extra work if needed More
First class! We test drove about 10 cars before we arrived at MB. From the first time we test drove our car with Mung, we knew we were in for a treat. He knew ever We test drove about 10 cars before we arrived at MB. From the first time we test drove our car with Mung, we knew we were in for a treat. He knew everything about the cars inside and out. He also has a very laid-back- no-pressure attitude that was refreshing. Then we met Steve. His passion and enthusiasm for his customers and the cars is palpable. He always made time for us and answered all of our questions. His patience is unending. He even came in on his day off for us. I cannot say enough great things about Mung and Steve! So happy to join the family now. We will be back. More
1.5 hours drive from home to find the right people and car After a week of searching and 5 other Mercedes dealers in the bay area, this one really took cared of us and helped greatly on getting my GL. JEREMY After a week of searching and 5 other Mercedes dealers in the bay area, this one really took cared of us and helped greatly on getting my GL. JEREMY and GEORGIAN are fantastic to work with, nice, friendly, easy to work with, straight up and no bs. I would definitely come back for next or more cars. Even when I live 1.5 hours away, don't mind the drive coming back. More
quick, kind service. no hassle The service received at Mercedes-Benz of Sacramento was top notch. As soon as I drove into the service center, I was greeted and immediately directed The service received at Mercedes-Benz of Sacramento was top notch. As soon as I drove into the service center, I was greeted and immediately directed on where to go. While I did have to wait for a few minutes for my rep, Sean, he greeted me upon arrival and apologized for the delay and any inconvenience. Once I sat with Sean, he responded to my request with ease and engaged in lighthearted conversation that made me feel comfortable. I let him know I needed a ride to/from work which is located downtown and he accommodated the request with no problem. Overall, it was a positive experience. Thank you. More