Mercedes-Benz of Sacramento

Excellent, thorough & responsible service! I brought my vehicle in because the gas cap was malfunctioning. After fixing that minor issue, a diagnostic was run on my vehicle and it was discovere I brought my vehicle in because the gas cap was malfunctioning. After fixing that minor issue, a diagnostic was run on my vehicle and it was discovered that a precious issue was reoccurring. Austin ensured that the problem was fixed correctly this time around and had the entire part replaced when they couldn't find the exact source of the problem. I was beyond impressed by the responsibility and integrity Mercedes showed me in the manner in which they handled this issue. This is my first Mercedes vehicle of many! Thank you! More

efficient, convenient, kind Dealers take care of every detail from good service to attitude. They listen to my requirement, and try to meet my needs. I am trying to satisfy 25 wo Dealers take care of every detail from good service to attitude. They listen to my requirement, and try to meet my needs. I am trying to satisfy 25 word minimum, but I do not have other work to describe their excellent work. I will definitely recommend my friends to them. More

Wonderful as always I came in for service and left with a new GLC300 4-Matic that I love. Steve Tracy is GOLDEN!!!! Staff perfect, customer service second to none. I d I came in for service and left with a new GLC300 4-Matic that I love. Steve Tracy is GOLDEN!!!! Staff perfect, customer service second to none. I doubt I will ever buy or lease another car elsewhere!!!!! Thank You, even Tim snider came over to say hello, that alone is worth the visit! More

Rear Barring Repair I am satisfied with the repairs made. Moreover, I am satisfied about the correction of a previous shortfall (noise coming from the engine). Thank you I am satisfied with the repairs made. Moreover, I am satisfied about the correction of a previous shortfall (noise coming from the engine). Thank you More

Used corvette Very professional and quick, not a lot of bs you encounter at most dealerships, not alot of running back and forth between manager and salesman. Low p Very professional and quick, not a lot of bs you encounter at most dealerships, not alot of running back and forth between manager and salesman. Low pressure. More

Great customer service! Dustin was great! We love our new Mercedes Benz! He was able to find the perfect vehicle, was very kind and patient through the process! Couldn't be Dustin was great! We love our new Mercedes Benz! He was able to find the perfect vehicle, was very kind and patient through the process! Couldn't be happier! More

Amazing customer service with Shaun! I worked with Sean Kerwin when I brought my GLK in for an oil change. He was courteous and attentive. Very conscientious on following up regarding whe I worked with Sean Kerwin when I brought my GLK in for an oil change. He was courteous and attentive. Very conscientious on following up regarding whether I was satisfied with my service. He set a great example of how to treat a customer with amazing service and respect by walking them directly to the Mercedes Benz waiting room when I arrived, explaining in detail how long the service would take, made sure the car was vacuumed and washed properly, called promptly when the car was ready, and when I arrived to retrieve the car, he helped me transfer my belongings from the loaner car to my own car, then respectfully opened and closed the car door for myself and my passenger. He had a positive and confident demeanor and I felt comfortable having him handle my service. I would recommend that if you need service, request Sean Kerwin as your representative. He will work hard to make sure your experience is pleasant and take those extra steps to assure great customer satisfaction. More

Always very happy with the service Jason Harbor Jadon Harbor is awesome-- happy with the service he provides me always. The service team is great from drive in to leaving. Thank you for maintaining Jadon Harbor is awesome-- happy with the service he provides me always. The service team is great from drive in to leaving. Thank you for maintaining standards that are hard to find these days. Will always stick with Mercedes More

TIM SNIDER Service with Tim was excellent as always. Such a pleasant experience from beginning to end. I always look forward to the extra care and how I am tre Service with Tim was excellent as always. Such a pleasant experience from beginning to end. I always look forward to the extra care and how I am treated as a customer! More

10,000 mile service My Mercedes was provided excellent and timely service.Jack Manikoth ,your service representative ,,provided me excellent and friendly customer service My Mercedes was provided excellent and timely service.Jack Manikoth ,your service representative ,,provided me excellent and friendly customer service. Your Service Area provided a comfortable and clean environment. More