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Mercedes-Benz of Sacramento
Sacramento, CA
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Rear Barring Repair I am satisfied with the repairs made. Moreover, I am satisfied about the correction of a previous shortfall (noise coming from the engine). Thank you I am satisfied with the repairs made. Moreover, I am satisfied about the correction of a previous shortfall (noise coming from the engine). Thank you More
Used corvette Very professional and quick, not a lot of bs you encounter at most dealerships, not alot of running back and forth between manager and salesman. Low p Very professional and quick, not a lot of bs you encounter at most dealerships, not alot of running back and forth between manager and salesman. Low pressure. More
Great customer service! Dustin was great! We love our new Mercedes Benz! He was able to find the perfect vehicle, was very kind and patient through the process! Couldn't be Dustin was great! We love our new Mercedes Benz! He was able to find the perfect vehicle, was very kind and patient through the process! Couldn't be happier! More
Amazing customer service with Shaun! I worked with Sean Kerwin when I brought my GLK in for an oil change. He was courteous and attentive. Very conscientious on following up regarding whe I worked with Sean Kerwin when I brought my GLK in for an oil change. He was courteous and attentive. Very conscientious on following up regarding whether I was satisfied with my service. He set a great example of how to treat a customer with amazing service and respect by walking them directly to the Mercedes Benz waiting room when I arrived, explaining in detail how long the service would take, made sure the car was vacuumed and washed properly, called promptly when the car was ready, and when I arrived to retrieve the car, he helped me transfer my belongings from the loaner car to my own car, then respectfully opened and closed the car door for myself and my passenger. He had a positive and confident demeanor and I felt comfortable having him handle my service. I would recommend that if you need service, request Sean Kerwin as your representative. He will work hard to make sure your experience is pleasant and take those extra steps to assure great customer satisfaction. More
Always very happy with the service Jason Harbor Jadon Harbor is awesome-- happy with the service he provides me always. The service team is great from drive in to leaving. Thank you for maintaining Jadon Harbor is awesome-- happy with the service he provides me always. The service team is great from drive in to leaving. Thank you for maintaining standards that are hard to find these days. Will always stick with Mercedes More
TIM SNIDER Service with Tim was excellent as always. Such a pleasant experience from beginning to end. I always look forward to the extra care and how I am tre Service with Tim was excellent as always. Such a pleasant experience from beginning to end. I always look forward to the extra care and how I am treated as a customer! More
10,000 mile service My Mercedes was provided excellent and timely service.Jack Manikoth ,your service representative ,,provided me excellent and friendly customer service My Mercedes was provided excellent and timely service.Jack Manikoth ,your service representative ,,provided me excellent and friendly customer service. Your Service Area provided a comfortable and clean environment. More
Best Service every time Always great service whenever I bring my cars in for repairs or routine scheduled maintenance. Always great service whenever I bring in one of my car Always great service whenever I bring my cars in for repairs or routine scheduled maintenance. Always great service whenever I bring in one of my cars... More
They went out of their way to help us We had an issue with our GL63 went in for service . Had to bring it back for more service after parts were ordered. They came and picked up our car an We had an issue with our GL63 went in for service . Had to bring it back for more service after parts were ordered. They came and picked up our car and returned it the next day. Very helpful and we appreciated it greatly. More
Superb Experience I recently visited this dealership for the first time and I was fortunate to be approached by Mung. He's very personable, knowledgeable, and easy goin I recently visited this dealership for the first time and I was fortunate to be approached by Mung. He's very personable, knowledgeable, and easy going. He was open to all of my questions and took the time to communicate all the features of my new SUV. He easily matched the best vehicle based on my needs and preferences. I recommend going to Mung! More