Mercedes-Benz of Sacramento

Great jack was Avery friendly Jack is my go to guy for all my Vehicle Service needs He is always friendly and ready to help his beyond the call of duty to make is customers ha Jack is my go to guy for all my Vehicle Service needs He is always friendly and ready to help his beyond the call of duty to make is customers happy More

2016 E350 We have been a customer of the Von Housen family for 19 years. We expected and received the highest customer service possible throughout the buying ex We have been a customer of the Von Housen family for 19 years. We expected and received the highest customer service possible throughout the buying experience. Craig, was very helpful with any question we had about the vehicle we purchased and gave a comprehensive overview of it's amenities. From sales to service, Mercedes Benz of Sacramento is a first class operation. More

Exceptional customer service!!!! I've been a Mercedes Benz owner for many years. The reason I only drive Mercedes Benz is in my opinion it's the best car in the world. The value you r I've been a Mercedes Benz owner for many years. The reason I only drive Mercedes Benz is in my opinion it's the best car in the world. The value you receive as an owner is beyond 100 % satisfaction. I was out of warranty in one of my Mercedes, I drove in the service department needing repairs. As always I was treated with respect at arrival. I was given a loaner and sent on my way. To my surprise the 500 dollar estimate was reduced to 100 dollars when the repair should have actually been 1800 or more. I was completely taken care of under a customer satisfaction program that only Mercedes Benz of Sacramento has for their loyal customers. Mercedes Benz of Sacramento has without a doubt the best service department in Northern California. Thank you. More

Everyone in the organization treated me 1st class!! I was extremely pleased with Mercedes ML 350 purchase from Sara Chacon Peschke of Mercedes Benz of Sacramento. She worked hard to understand my expec I was extremely pleased with Mercedes ML 350 purchase from Sara Chacon Peschke of Mercedes Benz of Sacramento. She worked hard to understand my expectations and worked harder to meet them. On my second visit all of the sales representatives knew me by first name. Sales, service and administration all work together as a team to make the customer experience top notch. I am looking forward to my long term relationship with the service department. I would strongly recommend to all of my family and friends to buy their next Mercedes from Mercedes Benz of Sacramento. More

Wonderful Experience! The staff was wonderful! I'd purchased my Mercedes at another Central Valley dealership and have been disappointed with their customer service after m The staff was wonderful! I'd purchased my Mercedes at another Central Valley dealership and have been disappointed with their customer service after my purchase. I decided to give Mercedes-Benz of Sacramento a try and I'm very happy that I did! They have been consistent, helpful, and very accommodating; I absolutely recommend them! More

Fluid Check All members of Mercedes Benz of Sacramento, from service managers, technicians and support staff, have all provided the highest level professionalism All members of Mercedes Benz of Sacramento, from service managers, technicians and support staff, have all provided the highest level professionalism and concern for my and my vehicles needs. Although a few issues had to be addressed several times, all service needs have been resolved, fully explained and at a fair price. More

Excellent, thorough & responsible service! I brought my vehicle in because the gas cap was malfunctioning. After fixing that minor issue, a diagnostic was run on my vehicle and it was discovere I brought my vehicle in because the gas cap was malfunctioning. After fixing that minor issue, a diagnostic was run on my vehicle and it was discovered that a precious issue was reoccurring. Austin ensured that the problem was fixed correctly this time around and had the entire part replaced when they couldn't find the exact source of the problem. I was beyond impressed by the responsibility and integrity Mercedes showed me in the manner in which they handled this issue. This is my first Mercedes vehicle of many! Thank you! More

efficient, convenient, kind Dealers take care of every detail from good service to attitude. They listen to my requirement, and try to meet my needs. I am trying to satisfy 25 wo Dealers take care of every detail from good service to attitude. They listen to my requirement, and try to meet my needs. I am trying to satisfy 25 word minimum, but I do not have other work to describe their excellent work. I will definitely recommend my friends to them. More

Wonderful as always I came in for service and left with a new GLC300 4-Matic that I love. Steve Tracy is GOLDEN!!!! Staff perfect, customer service second to none. I d I came in for service and left with a new GLC300 4-Matic that I love. Steve Tracy is GOLDEN!!!! Staff perfect, customer service second to none. I doubt I will ever buy or lease another car elsewhere!!!!! Thank You, even Tim snider came over to say hello, that alone is worth the visit! More