Mercedes-Benz of Sacramento

Professionalism Although I was a little bit early for my oil change. I enjoyed my first time with Mercedes Benz. I was a little reluctant because my car wasn't as ne Although I was a little bit early for my oil change. I enjoyed my first time with Mercedes Benz. I was a little reluctant because my car wasn't as new, but well cared for. The staff was very pleasant and the atmosphere was pleasant as well. The wait area was nice and clean. It was also nice to know what else was needed for my vehicle. More

Steve Tracy Steve was very attentive to our needs even with several unexpected and unwanted instances that arised after we took ownership of the vehicle. He cont Steve was very attentive to our needs even with several unexpected and unwanted instances that arised after we took ownership of the vehicle. He continued to try and make things right and we appreciate that More

Excellent service ! John is very nice and always tries his best to help us! He is very patient and happy to answer our questions at any time! Such a nice guy! ! John is very nice and always tries his best to help us! He is very patient and happy to answer our questions at any time! Such a nice guy! More

Excellent experience and customer services A superb experience! Sales person Tristan was one of the best and most courteous salesmen I have ever met. I would definitely recommend this dealer to A superb experience! Sales person Tristan was one of the best and most courteous salesmen I have ever met. I would definitely recommend this dealer to anyone. More

New 4 x 4 Sprinter Van Our sales rep Loren Wilson was very professional and honest. The transaction was easy and quick without any waiting around on our end. Thanks Loren Our sales rep Loren Wilson was very professional and honest. The transaction was easy and quick without any waiting around on our end. Thanks Loren!! More

Excellent costumer service Bought a new Mercedes . Craig , Jose and the manager were very helpful with the information to make a choice . I would go back here after the term of Bought a new Mercedes . Craig , Jose and the manager were very helpful with the information to make a choice . I would go back here after the term of the lease . A really pleasant experience More

Car purchase experience My experience purchasing a vehicle at this Mercedes Benz store has been a great experience especially with the help and unwavering support from Mr. Jo My experience purchasing a vehicle at this Mercedes Benz store has been a great experience especially with the help and unwavering support from Mr. John Liu. Many Thanks for the pleasant experience and looking forward to a future return. Ray Mondia More

MB Sacramento is first rate in customer service! I would not come here unless I was happy with their CS. I could go to Fairfield (I live in Davis) or to Rocklin MB, but so far I have been very happy I would not come here unless I was happy with their CS. I could go to Fairfield (I live in Davis) or to Rocklin MB, but so far I have been very happy with MB Sacramento. Austin Chao is attentive, helpful, professional, and takes care of me for any problems via phone call or text messagesI have with my 2013 E350. I like that I can arrange easily a courtesy car (new MB C class) while my car is being serviced and I like that. I think it's great I can get my detailed bill online before I even leave my house and pay for the work before I even leave my house to pick up my car. Just very convenient. I trust Austin and MB Sacramento very much as a customer. This is my 4th visit and I expect the same level of service in the future..I'm very pleased. More

excellent Jack was great. I have a very busy schedule. He fit me in, communicated with me by text. Keeped me informed about the progress of my service and arran Jack was great. I have a very busy schedule. He fit me in, communicated with me by text. Keeped me informed about the progress of my service and arranged a pick up for me at end of say. Arrived, paperwork was ready and in 15 minutes I was on my way home. More

Jack was great Needed Jack's immediate assistance without notice and he stepped. Jack's customer service goes beyond. Great attention to detail. Enjoy doing busine Needed Jack's immediate assistance without notice and he stepped. Jack's customer service goes beyond. Great attention to detail. Enjoy doing business with Jack. More