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Mercedes-Benz of Sacramento
Sacramento, CA
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Excellent experience and customer services A superb experience! Sales person Tristan was one of the best and most courteous salesmen I have ever met. I would definitely recommend this dealer to A superb experience! Sales person Tristan was one of the best and most courteous salesmen I have ever met. I would definitely recommend this dealer to anyone. More
New 4 x 4 Sprinter Van Our sales rep Loren Wilson was very professional and honest. The transaction was easy and quick without any waiting around on our end. Thanks Loren Our sales rep Loren Wilson was very professional and honest. The transaction was easy and quick without any waiting around on our end. Thanks Loren!! More
Excellent costumer service Bought a new Mercedes . Craig , Jose and the manager were very helpful with the information to make a choice . I would go back here after the term of Bought a new Mercedes . Craig , Jose and the manager were very helpful with the information to make a choice . I would go back here after the term of the lease . A really pleasant experience More
Car purchase experience My experience purchasing a vehicle at this Mercedes Benz store has been a great experience especially with the help and unwavering support from Mr. Jo My experience purchasing a vehicle at this Mercedes Benz store has been a great experience especially with the help and unwavering support from Mr. John Liu. Many Thanks for the pleasant experience and looking forward to a future return. Ray Mondia More
MB Sacramento is first rate in customer service! I would not come here unless I was happy with their CS. I could go to Fairfield (I live in Davis) or to Rocklin MB, but so far I have been very happy I would not come here unless I was happy with their CS. I could go to Fairfield (I live in Davis) or to Rocklin MB, but so far I have been very happy with MB Sacramento. Austin Chao is attentive, helpful, professional, and takes care of me for any problems via phone call or text messagesI have with my 2013 E350. I like that I can arrange easily a courtesy car (new MB C class) while my car is being serviced and I like that. I think it's great I can get my detailed bill online before I even leave my house and pay for the work before I even leave my house to pick up my car. Just very convenient. I trust Austin and MB Sacramento very much as a customer. This is my 4th visit and I expect the same level of service in the future..I'm very pleased. More
excellent Jack was great. I have a very busy schedule. He fit me in, communicated with me by text. Keeped me informed about the progress of my service and arran Jack was great. I have a very busy schedule. He fit me in, communicated with me by text. Keeped me informed about the progress of my service and arranged a pick up for me at end of say. Arrived, paperwork was ready and in 15 minutes I was on my way home. More
Jack was great Needed Jack's immediate assistance without notice and he stepped. Jack's customer service goes beyond. Great attention to detail. Enjoy doing busine Needed Jack's immediate assistance without notice and he stepped. Jack's customer service goes beyond. Great attention to detail. Enjoy doing business with Jack. More
Sara Peschke She handled all aspects of my purchase far beyond my expectations. She's a keeper.and the dealership should be great full for employees like her. That She handled all aspects of my purchase far beyond my expectations. She's a keeper.and the dealership should be great full for employees like her. That's what will ensure the longevity of the business. More
Great experience Craig Gorman, the finance manager and Jodi were all great and easy to deal with. My particular transaction was a little complicated and all worked ha Craig Gorman, the finance manager and Jodi were all great and easy to deal with. My particular transaction was a little complicated and all worked hard to get it done. More
Sara was awesome Sara was amazing! She made the whole process easy and comfortable. Would highly recommend her to anyone in the future. She's the reason I'd come back Sara was amazing! She made the whole process easy and comfortable. Would highly recommend her to anyone in the future. She's the reason I'd come back in the future. More