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Mercedes-Benz of Sacramento

Sacramento, CA

4.1
2,811 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,811 reviews

May 28, 2016

Great service I had a recall on my vehicle and the service provided was great. I would definitely recommend this dealership. They gave me a ride home and picked me More

by TLSTRONG06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kerwin
Jun 08, 2016 -

Mercedes-Benz of Sacramento responded

We pride ourselves on offering world class service, and we truly value your recommendation. Thanks for taking the time to give us a good review. Please give us a call if anything comes up that we can help you with. Lisa Brown lbrown@vonhousen.com

May 28, 2016

Poor Repair Service Employee customer service is excellent, however I have had to get some repairs done for my auto and the job was not done correctly by the service depa More

by GOMEZLETTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Various
May 31, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to give us your feedback. It is always our intention to not only provide first class service to our customers, but to return their vehicle to them with the repairs or service done correctly. I apologize for your inconvenience and frustration. Please let me know if I can help you with anything in the future. Lisa Brown lbrown@vonhousen.com

May 28, 2016

the best ever Great customer service, the coffee was great! Beautiful setup! I had 2 other cars in mind that I was going to see, that day, the volvo x60 and bmwx3. More

by rmrmaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani, he sold me!, Tim Snider
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

We're glad you found the perfect car at Mercedes Benz of Sacramento! Thank you for the 5 star review. Enjoy your new vehicle.

May 26, 2016

Loved my sales person Tristan! I purchased an E350. Hadn't planned to purchase a new vehicle, was there for service, and the rest is history. Totally happy with my purchase. Even More

by CLOUDYAHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia
May 27, 2016 -

Mercedes-Benz of Sacramento responded

Congratulations on your E350! It's a beautiful car. I'm glad to hear Tristan was able to make your sales experience a good one.

May 26, 2016

Pushy Salesmen & Issues with Vehicle I explained several times to the salesmen I wasnt ready to purchase that day. Got pressured into it, spent 8hrs in the dealer and got a 2016 vehicle t More

by borbonc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Tracy, Julie Garcia
May 27, 2016 -

Mercedes-Benz of Sacramento responded

We are a family owned business and have been serving our customers for over 50 years. We always strive to offer the best sales and service experience possible. We truly value your business and I sincerely apologize for any frustration or inconvenience we may have caused you. Thank you for taking the time to give us your feedback. If you would like to discuss your experience further, please feel free to contact me. Lisa Brown lbrown@vonhousen.com

May 26, 2016

Great Brett was great to work with, made it simple. This is my second vehicle I bought from here. Would absolutely buy another vehicle from MB of Sac. Thank More

by Jamie "Phoong Law Corp."
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
May 27, 2016 -

Mercedes-Benz of Sacramento responded

Congratulations on your new Mercedes Benz! Thanks for the review. Brett will be happy to help you find your next vehicle when you're ready. Lisa Brown lbrown@vonhousen.com

May 26, 2016

First Mercedes purchase we could not be more pleased with the service and overall experience we received from the team as we decided to make our purchase. they were seamless More

by allbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tracy, Jason Bryner, Julie Garcia
May 27, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for the review! We appreciate you business and look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

May 25, 2016

MB of Sacramento is incomparable Simply the best! We keep coming back because the trustworthiness of the staff, and the ease of finalizing the transaction, makes the car buying exper More

by hasercp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tracy, Jason Bryner, Julie Garcia, Tim Snider
May 27, 2016 -

Mercedes-Benz of Sacramento responded

It is always our intention to offer first class service. Thank you for the feedback.

May 25, 2016

Awesome Customer Service Great service and on time. Thank's to the "Mercedes "S" Men"!!! Jason was awesome. He knew what the problem was and got me out on time. Thanks. More

by TYEE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
May 27, 2016 -

Mercedes-Benz of Sacramento responded

Our "S Men" appreciate the 5 star review! We look forward to serving you in the future.

May 25, 2016

Fantastic Experience! We just leased our 5th Mercedes from Mercedes Benz of Sacramento, We have always had wonderful service from sales and service on all of our cars. St More

by tyamagata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tracy, Julie Garcia
May 27, 2016 -

Mercedes-Benz of Sacramento responded

We're lucky to have dedicated employees like Steve and Julie. Congratulations on your 5th Mercedes Benz!

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