Mercedes-Benz of Sacramento

Great service Thanks for great service. I appreciate the time are care Leon took in helping with my recent purchase. Thanks for great service. I appreciate the time are care Leon took in helping with my recent purchase. More

Purchase of My Mercedes I found the perfect car, both in terms of the model and price. I specially want to thank the sales person, Mung, as he truly is a nice guy and very he I found the perfect car, both in terms of the model and price. I specially want to thank the sales person, Mung, as he truly is a nice guy and very helpful and knowledgeable. I once text him around 9:00pm and Mung promptly responded back. I'm looking forward to enjoy my car and come back in 5 years to purchase a newer model. Kaveh Ghaemian More

Excellent Customer Service The customer service was excellent but I did not have anyone check my windshield wipers, I feel like quality should go in everything and I think I was The customer service was excellent but I did not have anyone check my windshield wipers, I feel like quality should go in everything and I think I was sent 1 discount coupon which expired before my service was due. More

Love my CPO E350 Found exactly what we wanted at a different dealership, but decided to stop here before driving 70 miles to see what they had on the lot. I am glad w Found exactly what we wanted at a different dealership, but decided to stop here before driving 70 miles to see what they had on the lot. I am glad we did. They were very professional and listened to what I wanted and felt was a good deal, based on my research. We found the right car, test drove a few of them and negotiated a deal within my expectations. In fact, they called me the following day and told my my payment would be LESS because they got me a better rate... That was incredibly honest and excellent customer service in my book. My next car will be from this dealer. The whole team was a pleasure to work with and we left in time to have dinner at a local restaurant. It was not the ordeal I expected it to be. Well done! More

Purchased a car A very nice experience overall. Not a lot of high pressure shark fest environment. Our salesman, Tristan, was very helpful and knowledgeable about the A very nice experience overall. Not a lot of high pressure shark fest environment. Our salesman, Tristan, was very helpful and knowledgeable about the different models we were looking at. We felt like the dealership and purchase process was very professional and easy. More

Maintenance Very professional. The team not only did the regular scheduled service, but suggested other items that might need extra attention in the near future Very professional. The team not only did the regular scheduled service, but suggested other items that might need extra attention in the near future. That is why I always take my Mercedes to the dealer that I purchased it from, that extra measure of confidence. More

Pretty good (sale$ service) Nice job and friendly services. John was very helpful and call back to me whenever I want to ask him some questions. Nice job and friendly services. John was very helpful and call back to me whenever I want to ask him some questions. More

Non responsive service department Recent service on 18K miles on 2015 Sprinter 3500. Had 6 concerns, service department addressed 4 of them. Did not address filters nor break squeal. Recent service on 18K miles on 2015 Sprinter 3500. Had 6 concerns, service department addressed 4 of them. Did not address filters nor break squeal. More