Mercedes-Benz of Sacramento

Great work All the crew is good. However, Efrain is my go to guy. He has always done an excellent job for us. If it wasn't for him I would not have brought th All the crew is good. However, Efrain is my go to guy. He has always done an excellent job for us. If it wasn't for him I would not have brought the car to be fixed as many times as it needed it. He's a great professional representative of what I think of when I think, Mercedes. Angelina More

Excellent experience I feel the service department goes out of its way to make sure the customer knows the status of the car and makes sure it is road worthy for safe driv I feel the service department goes out of its way to make sure the customer knows the status of the car and makes sure it is road worthy for safe driving. More

Great dealership, excellent service Purchased a new CLS from here. Gave me a great deal, and the entire experience was easy and the employees are a pleasure to work with. My vehicle h Purchased a new CLS from here. Gave me a great deal, and the entire experience was easy and the employees are a pleasure to work with. My vehicle had a minor dent on the door that we didn't see until we got home. MB of Sac got it fixed, painted, and returned without any charge and quickly! Gave me a loaner MB on the spot and made sure we were taken care of right away. Would def come here to buy another car again. More

Bad phone call returns for accepting payments I'm so disappointed in the finance department in Mercedez of Sacramento. My salesman Mung was great but the finance department is horrible. I bought m I'm so disappointed in the finance department in Mercedez of Sacramento. My salesman Mung was great but the finance department is horrible. I bought my car and it's time for me to make payments. My paperwork was misplaced when I sent my vehicle to get fixed. I've left several messages to have someone return my phone call so I can help advise of my payment dates and yet no one has called me back! I am worried that I could be late and on top of it could be charged for fees and still no phone call return back! I have been traveling and can't visit the site and I am extremely upset! More

Wonderful Top of the line Service Austin Chao made me feel great about my visit to Service my vehicle. He was very efficient and he also make sure I was taken care of. Austin Chao made me feel great about my visit to Service my vehicle. He was very efficient and he also make sure I was taken care of. More

Amazing service Leased a new E 350 in 2014 and have endless problems with the vehicle. Upside is an extremely positive experience with the service department! Big t Leased a new E 350 in 2014 and have endless problems with the vehicle. Upside is an extremely positive experience with the service department! Big thanks to Efrain, Ken and the service team at MB of Sacramento!! More

Helpful, knowledgeable and friendly We are from Southern CA, our car was towed into the dealership. The staff was helpful, knowledgeable, and the result was we went home in a new GLA an We are from Southern CA, our car was towed into the dealership. The staff was helpful, knowledgeable, and the result was we went home in a new GLA and love it! More

Short and smooth This is my 4th car with this dealership and never fail I always get the best deal on a Car I want. And considering to get another one soon for my Son. This is my 4th car with this dealership and never fail I always get the best deal on a Car I want. And considering to get another one soon for my Son.. More

Great efficient service Jack has always been courteous and professional. I was greeted immediately and was told the service would take approximately 1.5 hours but it actuall Jack has always been courteous and professional. I was greeted immediately and was told the service would take approximately 1.5 hours but it actually took less. I was very pleased. More

Perfect Steve Tracy simply made my experience better than I expected. Ordering a new car I really didn't expect I could get any discount. Steve exceeded my ex Steve Tracy simply made my experience better than I expected. Ordering a new car I really didn't expect I could get any discount. Steve exceeded my expectations with a $500 savings. Not much but now I would go out of my way to send him business. Steve gave me pricing, at the time of ordering, on extended warranties which allowed me to get comfortable with my budget way in advance. Steve only called me with critical information and did not pester me or waste my time. More