Mercedes-Benz of Sacramento

Very high service standard Knowledgeable and courteous folks work here. They believe in excellence and goes above and beyond to service the clients .Excellent lobby area with co Knowledgeable and courteous folks work here. They believe in excellence and goes above and beyond to service the clients .Excellent lobby area with coffee and waters available. More

very satisfy. Mercedes Benz of Sacramento is a place where I have received an excellent service. So far, I have been twince in service dept. and I am very please Mercedes Benz of Sacramento is a place where I have received an excellent service. So far, I have been twince in service dept. and I am very please for their service. More

Good service department I liked the service provided but unfortunaky couldnt find out the issue. I would reccomend the service department in sacramento. Apart from service i I liked the service provided but unfortunaky couldnt find out the issue. I would reccomend the service department in sacramento. Apart from service i would like to add that the sales department is good but they dont fullfill the customer needs. Still waiting on my second set of keys for my c63 and also havent received a jack for the car. Made sevral attempts to get the keys and jack but keep getting told its on its way. Been 4 months now More

Having Right Service Advisor My experience with Mercedes Benz of Sacramento has been exemplary due to stellar consistent performance of my service advisor, Jack Manikoth. If you t My experience with Mercedes Benz of Sacramento has been exemplary due to stellar consistent performance of my service advisor, Jack Manikoth. If you too, want to have a smile on your face when you pick up your car, I suggest you request this young man. He just plain gets it.. More

Service The service advisor was too cool, just have the job done. I don't feel any services. The time of service is ok with average The service advisor was too cool, just have the job done. I don't feel any services. The time of service is ok with average More

Very friendly and personal service The dealership was very impressive, had plenty of models to test drive. Brett was an excellent sales rep and listened to our requests and was able to The dealership was very impressive, had plenty of models to test drive. Brett was an excellent sales rep and listened to our requests and was able to locate the type / color of vehicle we wanted. Providing us with a C class loaner vehicle and driving the new vehicle to our residence in Sonoma County was over the top. Regards Tim and Trang Kramer More

Customer service when from 100 to 0- The Worst Beyond disappointed with the customer service I have received. Never again. Their approach was absolutely horrible. I am in complete disbelief. I wil Beyond disappointed with the customer service I have received. Never again. Their approach was absolutely horrible. I am in complete disbelief. I will never buy another Mercedes because of the customer service I have received in the last couple months. More

Excellent Customer Service! My wife got a nail in her sidewall and Mercedes on Howe replaced with a new tire and took care of a few other issues that we noticed. Our service repr My wife got a nail in her sidewall and Mercedes on Howe replaced with a new tire and took care of a few other issues that we noticed. Our service representative Austin went above and beyond for us! Also we were given a loaner for our inconvenience. We really appreciate the level of service and courtesy. We will definitely be back for service and to purchase another Mercedes Benz! More

Exceptional service from Efrain. Always a pleasure to deal w Mercedes Benz of Sacramento has always been my place for service and parts . Have had a great relationship with Efrain over the years. He is absolutel Mercedes Benz of Sacramento has always been my place for service and parts . Have had a great relationship with Efrain over the years. He is absolutely a wonderful person to do business with , always very accommodating for us out of town folks! Thank you Efrain and to the parts department as well. More

b maintenance service The hospitable, efficient, and cleanliness of this service center is excellent. Efrain patiently explains what is to be done, always asks if I have an The hospitable, efficient, and cleanliness of this service center is excellent. Efrain patiently explains what is to be done, always asks if I have any questions and is always concerned about my satisfaction. I feel I have his undivided attention ,and that as a customer, I am a priority. More