Mercedes-Benz of Sacramento

2010 s550 My service guy Mike was great very knowledgeable very knowledgeable of his job everyone else was very friendly I had a great experience I would reco My service guy Mike was great very knowledgeable very knowledgeable of his job everyone else was very friendly I had a great experience I would recommend your dealership to any Mercedes-Benz owner More

Upgrade MBRACE software. The dealership is outstanding, Starting from when I purchased the car, to when I had it serviced. Brett Kellner had the car in the showroom with a bi The dealership is outstanding, Starting from when I purchased the car, to when I had it serviced. Brett Kellner had the car in the showroom with a big bow on it. The car looked impeccable, he showed us all the new features and he is very knowledgeable about the car. Greg Ranslow has been very helpful scheduling my service and helping me out with the TPMS on the car. He texted me instructions on how to reset it and it worked. He scheduled my MBRACE update and had it done while I waited. Thank you MB of Sacramento. More

Purchasing a new GLC 300 John Liu provided an excellent service to help us for puchasing the new GLC. The reason we came back to the dealer was because we trust John's profe John Liu provided an excellent service to help us for puchasing the new GLC. The reason we came back to the dealer was because we trust John's professional recommendations , he is very friendly and knowledgable , We highly recommend him to my friends for any future purchasing of Mecedes. More

It was amazing. I absolutely love this vehicle. I would most definitely come back to this dealership in the future. The service at the dealership was really good. The I absolutely love this vehicle. I would most definitely come back to this dealership in the future. The service at the dealership was really good. The staff was really kind and helpful. More

Michael Gallagher solved the problem At a recent service visit, I mentioned an issue I had been experiencing with tire pressure and a dash alert that had been recurring since I purchased At a recent service visit, I mentioned an issue I had been experiencing with tire pressure and a dash alert that had been recurring since I purchased the vehicle. I had brought the matter to the attention of two previous service managers repeatedly without resolve. It has caused much frustration as I had to fill a tire with air about every 10 days. I commute 2-3 hours a day and found myself constantly scouting out service stations with an air pressure pump and pulling off in the rain, high wind and extreme heat to relieve the low pressure. Mike was able to address the issue and solved the problem on that visit. More

good service and friendly they goes out of his way to make They make me feel happy He was informative and conscious of my needs for the purchase/sale of the vehicle. Dustin follow through after the sale of th They make me feel happy He was informative and conscious of my needs for the purchase/sale of the vehicle. Dustin follow through after the sale of the vehicle to... More

Nice people but unable to fix problem My satellite radio still does not work. It's a regularly intermittent problem. No follow up. I thought some research would take place. On the positive My satellite radio still does not work. It's a regularly intermittent problem. No follow up. I thought some research would take place. On the positive side, I was not charged. More

Outstanding service and care Eric Johnson was outstanding in his presentation of my new CLK 300. His knowledge of the car was impressive and his ability to explain the facts and Eric Johnson was outstanding in his presentation of my new CLK 300. His knowledge of the car was impressive and his ability to explain the facts and structure of the deal was second to none. I would recommend him to any and all of my friends looking to buy a new car. In fact I have already done this twice since my purchase. More

Very Happy We are very happy with our first Mercedes-Benz, a 2016 GLE350. We love the illuminated star! Robby Cochran has a very sincere manner which makes it a We are very happy with our first Mercedes-Benz, a 2016 GLE350. We love the illuminated star! Robby Cochran has a very sincere manner which makes it a pleasure to do business. We are at 6000 miles via Disneyland and Yosemite trips in May. Owning a Mercedes is a dream for us. Thanks for making it happen! Darren & Cynthia Smith ohioplayrs@comcast.net More

Sale team is great. Service team is not as great. Recently purchased a MB from MB of Sacramento. Purchasing the car was very enjoyable and would recommend. However, any addtional services through the Recently purchased a MB from MB of Sacramento. Purchasing the car was very enjoyable and would recommend. However, any addtional services through the service department is below par and below expectations. I called to inquire about a clear bra install and was told I would be contacted by a certain date; I was not. Once contacted, I was asked for credit info over the phone prior to any appointment could be made. I prefer to a receipt and or service to performed before providing method of payment for example cash, check, visa, etc. More