Mercedes-Benz of Sacramento

Very good service. Very Patient to answer customer’s questions and show us all features of cars Very Patient to answer customer’s questions and show us all features of cars More

Loved my service advisor and Victoria in the front but to be honest everyone else in the whole dealership is snobby and rude would not go back and will never buy another Mercedes! BMW FOR LIFE! be honest everyone else in the whole dealership is snobby and rude would not go back and will never buy another Mercedes! BMW FOR LIFE! More

Excellent work. Prompt. Very knowledgeable in my car. Only service department I will use. Great job. Prompt. Very knowledgeable in my car. Only service department I will use. Great job. More

The dealership got me in right away, making it a priority to diagnose and fix the problem. Dave was very nice and communicative. I am very happy to have Mercedes of Sacramento as my local dealership. to diagnose and fix the problem. Dave was very nice and communicative. I am very happy to have Mercedes of Sacramento as my local dealership. More

Loren was an absolute pleasure to deal with and made the entire transaction seamless. Thank you entire transaction seamless. Thank you More

Keep same problems They told me to fixed but same alarm system problem I will contact again system problem I will contact again More

Jeff was great to work with and I enjoyed my first experience at Mercedes’ of Sacramento! experience at Mercedes’ of Sacramento! More

Loren was an absolute delight to work with. From placing the order to delivery was seamless . Thanks for making the process easy. From placing the order to delivery was seamless . Thanks for making the process easy. More

The service staff is very efficient and friendly. Very professional and courteous to their customers. Very professional and courteous to their customers. More

Took my 2004 clk 500 in to have the driver side power window/ ecm repaired. Also asked for an overall inspection of my car and informed them that money was not an issue. They had the car for 3 days and I window/ ecm repaired. Also asked for an overall inspection of my car and informed them that money was not an issue. They had the car for 3 days and I got it back the same as I had left it minus the resetting of a check engine light caused by the gas cap. I was told as the dealer they couldn't get the part??? I got the impression that the issues they found would've required too much time/ effort and it wasn't worth their time. I've since found a mechanic with a solution and I will never set foot on their property again! I don't care if it was free. Furthermore I take every opportunity like this one to share what a horrible experience I had personally and warn others against patronizing Mercedes Benz of Sacramento. 0 customer service in fact it was insulting. More