Mercedes-Benz of Sacramento

Loren was an absolute pleasure to deal with and made the entire transaction seamless. Thank you entire transaction seamless. Thank you More

Keep same problems They told me to fixed but same alarm system problem I will contact again system problem I will contact again More

Jeff was great to work with and I enjoyed my first experience at Mercedes’ of Sacramento! experience at Mercedes’ of Sacramento! More

Loren was an absolute delight to work with. From placing the order to delivery was seamless . Thanks for making the process easy. From placing the order to delivery was seamless . Thanks for making the process easy. More

The service staff is very efficient and friendly. Very professional and courteous to their customers. Very professional and courteous to their customers. More

Took my 2004 clk 500 in to have the driver side power window/ ecm repaired. Also asked for an overall inspection of my car and informed them that money was not an issue. They had the car for 3 days and I window/ ecm repaired. Also asked for an overall inspection of my car and informed them that money was not an issue. They had the car for 3 days and I got it back the same as I had left it minus the resetting of a check engine light caused by the gas cap. I was told as the dealer they couldn't get the part??? I got the impression that the issues they found would've required too much time/ effort and it wasn't worth their time. I've since found a mechanic with a solution and I will never set foot on their property again! I don't care if it was free. Furthermore I take every opportunity like this one to share what a horrible experience I had personally and warn others against patronizing Mercedes Benz of Sacramento. 0 customer service in fact it was insulting. More

It took three days to install one side mirror. That is much too long, especially since I was not forewarned or called until the day the car was returned. That is much too long, especially since I was not forewarned or called until the day the car was returned. More

Left Mercedes years ago, back now. Mercedes has set a standard that I expect Excellent customer service Mercedes has set a standard that I expect Excellent customer service More

I had an Amazing experience at Mercedes Sacramento! I worked with John Liu he is experienced and very knowledgeable. He worked with me to get the best deal! John goes out of his way to make you comfort I worked with John Liu he is experienced and very knowledgeable. He worked with me to get the best deal! John goes out of his way to make you comfortable and feel like family. He always has a big smile and is very kind. I will continue to work with John Lou and Sacramento Mercedes; everyone is so friendly! Best experience! Sincerely, Nia E. Cooper More

Amine was excellent! !! Very detailed, short and sweet! Listened to my needs abs I was in and out within a couple hours with my ne Mercedes 🤩 !! Very detailed, short and sweet! Listened to my needs abs I was in and out within a couple hours with my ne Mercedes 🤩 More