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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

May 05, 2022

Easy appointment scheduling and Quick as I had a time crunch. Service rep was great and the arranged ride to and from work appreciated More

by gallaynichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
May 05, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

May 05, 2022

Thank you for good service provided by MG of Sacramento and their associates/advisors; I really appreciate the professional customer service that Jack Manikoth provided. More

by Raman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
May 06, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review. We appreciate your business!

May 03, 2022

i got the car and the deal i wanted. excellent customer service by stan. im very happy! More

by scorp1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan, Stanislav Doroshchuk
May 06, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. Enjoy your beautiful new Mercedes Benz!

May 06, 2022 -

scorp1020 responded

you are welcome. stan is awesome!

May 02, 2022

Took care of all my warrantee issues without any hassle and offered the service advice I needed. More

by mark.cowin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
May 03, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the great review!

May 01, 2022

Great service and follow through. Completed everything just perfect. I would highly recommend this company to meet your auto needs. More

by CORINNEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
May 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

April 30, 2022

Amine has been a great help working through issues and appointment scheduling. He is a pleasure to deal with. More

by bredden0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amine
May 02, 2022 -

Mercedes-Benz of Sacramento responded

Thanks for taking the time to recognize Amine with a 5 star review!

April 29, 2022

Very good service. Very Patient to answer customer’s questions and show us all features of cars More

by huilai2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu, Julio Soparauz
Apr 29, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. Enjoy your beautiful new Mercedes Benz!

April 29, 2022

Loved my service advisor and Victoria in the front but to be honest everyone else in the whole dealership is snobby and rude would not go back and will never buy another Mercedes! BMW FOR LIFE! More

by Lee916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amine Regragui
May 02, 2022 -

Mercedes-Benz of Sacramento responded

As a family owned business that has been serving our customers for over 60 years, it is always our goal to offer the best service possible. We sincerely apologize if that was not the case. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve.

May 02, 2022 -

Lee916 responded

My main problem is with the sales people when I wasn’t allowed more than one test drive on a car because I wanted to try out 3 different models and was told all Mercedes are the same I feel like I was treated poorly because of my age because I am only 23 but I had the money to spend! Mercedes was one of my favorite car brands but your sales people have left a bad impression on me and the people over at BMW were more then happy to let me do test drives and sell me a car. Your sales people are just ageist I guess

April 27, 2022

Excellent work. Prompt. Very knowledgeable in my car. Only service department I will use. Great job. More

by antionettewoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Apr 29, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

April 27, 2022

The dealership got me in right away, making it a priority to diagnose and fix the problem. Dave was very nice and communicative. I am very happy to have Mercedes of Sacramento as my local dealership. More

by BRIAN.WHITE72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Apr 29, 2022 -

Mercedes-Benz of Sacramento responded

Our goal is your complete satisfaction. We appreciate your business!

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