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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

May 14, 2022

David is very professional, waiting area is clean and they offer complementary drinks while you wait. David makes its clear what is and what not covered under warranty. More

by james.l.caraveo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
May 16, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have David and a great service team! Thank you for the great review~

May 14, 2022

Excellent service from internet search to test drive to final purchase. Very professional. Staff were super friendly and knowledgeable. More

by Ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Austin Maharaj
May 16, 2022 -

Mercedes-Benz of Sacramento responded

Thanks for the 5 star review!

May 13, 2022

Thomas Lee gave an amazing experience. From ordering to delivery. We only do our business at Mercedes Benz Sacramento. More

by Victoria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bayliss, Efrain Vasquez, Victoria Richardson, Julie Garcia, Thomas Lee
May 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your loyalty to Mercedes Benz of Sacramento!

May 13, 2022

My vehicle was damaged by the dealership back in December on 2021. I held off on filling out a survey to see how they would handle the situation. Upon returning in May of 2022 to have the damaged pieces fixe More

by AntonioPardini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Vasquez
May 11, 2022

Very great service person. He kept me informed of everything going on with my car. He always returns my calls & answered all my questions. I would recommend him to all my frien More

by RICHARDSAXTONMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
May 12, 2022 -

Mercedes-Benz of Sacramento responded

Thanks for the great review!

May 09, 2022

This is 5th time I bring vehicle for the same problem and I don’t know what is the problem More

by LJILJANASTRUGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Lanzone
May 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We understand and apologize for your frustration. If you would like to speak with us regarding your concern please contact us at 916.924.8000.

May 09, 2022

Cecilia is great. She is very responsive and works to keep me updated as best she can. More

by rob.mcvicar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber, Cecilia Salgado
May 10, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Cecilia and a great service team. Thank you for your business!

May 08, 2022

Alex Darwish is excellent - friendly, helpful, does not push to close the sale, detailed responses to all questions, and goes out of his way w extra suggestions. More

by Shankha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
May 09, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

May 07, 2022

Carlos was great…very professional and did a terrific job. You are fortunate to have people such as Carlos working at MBZ Sacramento. More

by tsesums
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Ken Sammut, Carlos Young
May 09, 2022 -

Mercedes-Benz of Sacramento responded

Thanks for the feedback! We're lucky to have a great service team~

May 06, 2022

Great service. The buying process was easy and we got what we wanted. Left my new car for the Cilajet service and the staff was quick with the paperwork and had me More

by bloomingenterprises
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee, Greg Ranslow
May 09, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the great review! Enjoy your beautiful new Mercedes Benz~

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