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Mercedes-Benz of Sacramento
Sacramento, CA
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,814 reviews
June 13, 2017
Mercedes-Benz Sacramento Johnny made the car buying experience a breeze. We came in to just look & drove away in a new car! I look forward to continued business with the Merce Johnny made the car buying experience a breeze. We came in to just look & drove away in a new car! I look forward to continued business with the Mercedes-Benz Sacramento team. More
by Brinn A.
Verified CustomerEmployees Worked With
Johnny Bateman
June 13, 2017
Helped a new resident On my way to Sacramento, which I will be calling "Home: from San Francisco, my check engine light went on,. I was in a panic until I could reach Sacra On my way to Sacramento, which I will be calling "Home: from San Francisco, my check engine light went on,. I was in a panic until I could reach Sacramento. I went straight to MB dealer and made an appointment for Monday. Sean Kerwin was a delight to work with. It turned on not to be too big of a problem and was fixed with a few hours. I will be making MB of Sacramento my dealership. Thank youy More
by JEANHURL
Employees Worked With
Sean Kerwin
June 13, 2017
Sales person totally took advantage. After being hit by a drunk driver, and my Mercedes totaled, I contacted MB of Sacramento. I paid cash for the car on January 23. I was constantly li After being hit by a drunk driver, and my Mercedes totaled, I contacted MB of Sacramento. I paid cash for the car on January 23. I was constantly lied to about why my car wasn't given to me until March 4. It shortly broke down on me and the bill was over $3000 on parts which Mercedes-Benz of Sacramento claimed to have fixed. More
by parkkell
Employees Worked With
John Liu
June 12, 2017
false assurance of finance at time of sale sales not forthcoming with arrangements to secure financing. assured I was approved but had to return vehicle after 1 week. the value they gave for my sales not forthcoming with arrangements to secure financing. assured I was approved but had to return vehicle after 1 week. the value they gave for my trade was too small.I'm sure they turned around and listed it for 3 times what they offered me. More
by ikeonline2000
Employees Worked With
Rudy (Rudolfo) from finance, Brian Lonchar
June 12, 2017
Nice dealdership I just went there last month adn they really did good, I really recommend this deanship, you won't get down when you came here!!!! I just went there last month adn they really did good, I really recommend this deanship, you won't get down when you came here!!!! More
by tangtang5588
Employees Worked With
Lisa Brown, Julie Garcia, Ken Harland, Dustin Brooks, Ahmad Aldarwish, Johnny Bateman
June 11, 2017
Purchase MB Craig was very professional and told us everything we needed to know. Couldn't have asked for a better salesperson. We will buy our next MB through Cr Craig was very professional and told us everything we needed to know. Couldn't have asked for a better salesperson. We will buy our next MB through Craig and recommend him and the dealership to everyone. More
by butleredh
Employees Worked With
Craig Gorman
June 11, 2017
1st service of car The experience of my servicing my car was professional and great customer service from the time I arrive and completed the service. Mr. Gallagher kept The experience of my servicing my car was professional and great customer service from the time I arrive and completed the service. Mr. Gallagher kept me informed throughout the service of my vehicle. I was glad and impressed that I was IN and OUT in about 90 minutes. More
by marilyndnl
Employees Worked With
Mike Gallagher, Dustin Brooks
June 10, 2017
Amazing Service I received impeccable service from Mercedes-Benz of Sacramento. Service was completed in a timely manner and I never have any doubt that my car will I received impeccable service from Mercedes-Benz of Sacramento. Service was completed in a timely manner and I never have any doubt that my car will always receive the finest attention. More
by KATE5
Employees Worked With
Jason Harber
June 10, 2017
Excellent service from start to finish With both the service appointments and other issues I have had with my vehicle, the service has always been professional and courteous. Timely and fo With both the service appointments and other issues I have had with my vehicle, the service has always been professional and courteous. Timely and followup communication with the customer is a must, in terms of when you can anticipate either the service or repair to be completed. In all incidences I have been extremely pleased. More
by apbaeta
Employees Worked With
Efrain Vasquez
June 09, 2017
SPA treatment Efrain explained that they would have the car for 2 days, it came out looking like new after the spa treatment. Efrain was very friendly and professio Efrain explained that they would have the car for 2 days, it came out looking like new after the spa treatment. Efrain was very friendly and professional and explained all the services that would performed on the car. Efrain always kept me updated with the status of the car and I appreciate all the texts he sent me. The shuttle service was great, they brought me all the way down to UCD med center . Everyone I have been in contact with made me feel like family and I am very satisfied. When I bought the car,Brett K had my car in the showroom with a bow on it, made my wife very happy. Greg R. walked me through resetting the TPMS and he was very knowledgeable and patient, walking me through the steps to reset TPMS. Thank you MB of Sacramento. More
by cool1papa
Employees Worked With
Greg Ranslow *****, Brett Kellner, Efrain Vasquez
