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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

July 01, 2017

great they met my expectations, Jason didn't make me wait and my car was cleaned and ready to go. Jason explained everything in detail. Keep up the great More

by DANDI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Jul 03, 2017 -

Mercedes-Benz of Sacramento responded

Thanks for the 5 star review! Our goal is to make your service visit with us as quick, efficient and stress free as possible. Please let us know how we can help you in the future. Lisa Brown Customer Relations Manager

July 01, 2017

Great Jack has been really good at giving the ultimate customer experience. He is really good at his work and he is very courteous. I am very satisfied. More

by EMMANUEL_RUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jul 03, 2017 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jack! Thanks for taking the time to recognize Jack and his great customer service. Please let us know how we can help you in the future. Lisa Brown Customer Relations Manager

June 30, 2017

2001 E320 A/C Compressor Replacement I had a very pleasant experience. The wait to see the service technician did not take too long. He went over the possibilities and costs. Best of all More

by RSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver , Mike Gallagher
Jun 30, 2017 -

Mercedes-Benz of Sacramento responded

Thanks for the nice review and for recognizing Michael, and our shuttle driver, Christine! We appreciate your business and look forward to serving you again. Lisa Brown Customer Relations Manager

June 29, 2017

great Jack is always been great and wonderful. Always very helpful and very accommodating. He's very nice and wonderful. I will recommend mercedez to everyo More

by paulfullerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jun 29, 2017 -

Mercedes-Benz of Sacramento responded

Thank you for the nice 5 star review and for recognizing Jack's customer service skills. We are truly lucky to have employees like Jack, who are dedicated to providing the best service possible. We appreciate your recommendation!

June 29, 2017

Experience like no other. I was very pleased to to receive the same service I recieved 11 years ago. Why change what works. the customer is always first at Von Housen. That's w More

by roseann.gedeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Baylis, Brett Kellner, Michael Marquez
Jun 29, 2017 -

Mercedes-Benz of Sacramento responded

We appreciate your loyalty to Mercedes Benz of Sacramento. We've been serving our customers for almost 60 years and first class service is always our number one goal. Lisa Brown Customer Relations Manager

June 29, 2017

Warranty work Friendly fast service for warranty work performed on my Mercedes. Very good experience from the drive in service area, to the inside waiting area, and More

by detbydave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Jun 29, 2017 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review. It's nice to hear that from start to finish you service experience was very good. We look forward to serving you in the future! Lisa Brown Customer Relations Manager

June 28, 2017

Genuine Service with friendly, knowledgeable people! The staff from top to bottom were all responsive, informative and personable! These folks made car buying an exciting and rewarding event! Rhett Snide More

by ajmietus13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner, Jason Bryner, Julie Garcia, Tim Snider, Michael Marquez
Jun 28, 2017 -

Mercedes-Benz of Sacramento responded

We're happy to hear your buying experience was great! We appreciate you taking the time to give us your feedback. Our team at Mercedes Benz of Sacramento works together to provide our customers first class service. Congratulations on your new Mercedes Benz ~ Lisa Brown Customer Relations Manager

June 27, 2017

Always a great experience This is no my first car from Von Hausen MBZ. Each and every visit has been an awesome experience. They don't practice the hard sell. I am always more More

by WGEDEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Baylis , Brett Kellner
Jun 27, 2017 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to give us your feedback. We appreciate your loyalty to Mercedes Benz of Sacramento and we look forward to serving you in the future. Congratulations on your new Mercedes Benz! Lisa Brown Customer Relations Manager

June 26, 2017

Service Jack is a very great guy! I alway look forward to him helping us! I'm glad he help us! We will recommend him to anyone we know that have a Mercedes th More

by kimhuynh88888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jun 26, 2017 -

Mercedes-Benz of Sacramento responded

We think Jack's pretty great, too! I know he appreciates your recommendation. Please let us know how we can help you in the future. Lisa Brown Customer Relations Manager

June 25, 2017

My First Benz Purchase I was looking to trade in my car and I was pleasantly surprised by the professionalism and promptness that Dustin provided me with during my very firs More

by dhfranco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brooks, Michael Marquez
Jun 26, 2017 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to give us your feedback and for recognizing Dustin and his efforts to provide you with the best service possible. Congratulations on your purchase and we look forward to serving you in the future.

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