Mercedes-Benz of Sacramento

Simply the best Jack work hard his friendleness professionalism and attention to detail along with star like red carpet treatment he and the service department deserv Jack work hard his friendleness professionalism and attention to detail along with star like red carpet treatment he and the service department deserves all the stars. John in sales department is simple to pick he point and honest he in sales and Jack in service department both earn the highest stars MB has to offer for there employees. I am very pleased with both departments More

First scheduled service The service I received from Mercedes of Sacramento was friendly, helpful, responsive service. Jack was responsive, hustled to get the car out once it The service I received from Mercedes of Sacramento was friendly, helpful, responsive service. Jack was responsive, hustled to get the car out once it was ready. Responsive on a follow-up question I forgot to ask. More

Excellent customer service! Couldn't ask for a more expedite and agreeable experience. I was in and out of their state of the art location in less than 20 minutes. The staff is Couldn't ask for a more expedite and agreeable experience. I was in and out of their state of the art location in less than 20 minutes. The staff is professional, efficient, and courteous. Going to the Sacramento Mercedes Benz Dealer is truly a pleasure! More

very professional very friendly and sufficient and knowledge that what i needed. i have been worked with jason harbor for years and he always service on top of everyth very friendly and sufficient and knowledge that what i needed. i have been worked with jason harbor for years and he always service on top of everything More

excellance Mercedes of Sacramento best dealership in the Sacramento Area Tim Snider excellent salesman and knowledgable answered all questions, professional an Mercedes of Sacramento best dealership in the Sacramento Area Tim Snider excellent salesman and knowledgable answered all questions, professional and really follows up with the customer. More

Thank you Jack We switch to Jack, who took good care of us and our car. On the other hand Michael Gallegher rubbed us wrong when we had be consistent on getting our We switch to Jack, who took good care of us and our car. On the other hand Michael Gallegher rubbed us wrong when we had be consistent on getting our care serviced. Michael tried to get us to have the more expensive service performed on our car. We have had our cars for years and never missed a service. We felt like we were being cheated by him trying to get us to pay more than what was needed. Then all sort of issues occurred with our vehicle. Ultimately Jack and his team fix the problems. It feels like Michael might have taken exception to us switching to Jack, because of the unexplained sudden car problems we experienced. We purchased to cars from you and fell that it is not the Von Housen Brand but the individual that is the problem. More

"Best Experience" My wife and I has been going through John Liu with our last two leases and he makes everything seem easy and painless. We love how the dealership trea My wife and I has been going through John Liu with our last two leases and he makes everything seem easy and painless. We love how the dealership treats us and how they go beyond of what is expected of them. More

Nail in the Tire Jack has always attended to all the service needs for my vehicle and is always pleasant. I cannot thank him enough for going that extra mile to make Jack has always attended to all the service needs for my vehicle and is always pleasant. I cannot thank him enough for going that extra mile to make sure that I am safe and that my vehicle is taken care of. My tire pressure message came on for my vehicle, I called Jack, and he told me that I should not be driving around with a tire when the tire pressure sign keep coming on. I drove to the dealer and he requested I wait while he inspects the tire himself. To my dismay, there was a nail in my tire and because jack did not want me to drive around with a tire with a nail due to safety issues he took care of it right there and then. Thank you Jack, you are the best! More

I have received great service since year 2001. All service representative I have dealt with have been very helpful by showing concern and interest in my repair problems. I will continue to get my a All service representative I have dealt with have been very helpful by showing concern and interest in my repair problems. I will continue to get my auto service by your company. More

Experience of friendly I Mr Dustin brook greeted me with a respect which I never got at any other dealership, it was experience that I will never forget. He treated me and m I Mr Dustin brook greeted me with a respect which I never got at any other dealership, it was experience that I will never forget. He treated me and my niece with respect and offered both of us with bottled water. We explained him about the visit at the dealership and what we are looking for. He was very knowledgeable about the vehicle the one we were interested with. He went above and beyond to make us feel home , the experience I got from him ,I will never forget . I will buy other car from him and telling my friends to go talk to Mr. Brook and he treat you like you're part of family. More