Mercedes-Benz of Sacramento

Professional, Courteous and Accommodating Service was schedule and a loaner vehicle was provided for only the cost of gas. As usual the service was performed at an exceptional level finding a Service was schedule and a loaner vehicle was provided for only the cost of gas. As usual the service was performed at an exceptional level finding and replacing the parts that were the problem. In addition they performed an overall checkup on the engine including all fluids and related performance components. More

Very Relaxed I am always relaxed in knowing that Mercedes top technicians are working on my car with Tender Loving Care! I travel a lot in my Mercedes and it is go I am always relaxed in knowing that Mercedes top technicians are working on my car with Tender Loving Care! I travel a lot in my Mercedes and it is good to know I will always make it to my destination. More

Exciting and Informative I am excited to now be a part of the Mercedes Benz Family. Eric made sure I was well informed of the process and my vehicle. I am excited to now be a part of the Mercedes Benz Family. Eric made sure I was well informed of the process and my vehicle. More

Purchase Experience of 2018 C63s Dealership Staff; Steve Tracy, friendly and on top of his game. Responsiveness is important and Steve as well as the overall support team were ready Dealership Staff; Steve Tracy, friendly and on top of his game. Responsiveness is important and Steve as well as the overall support team were ready to give my the information. Steve texted and provided me information when I needed it. I always felt that I was the only customer he has. This specific purchase that I committed was not a purchase that I just simply thought of, it was 6 years in the making and a goal of achievement - Vonhousen made it happen for me and Steve with all of the support team (Ted Mavrtsakis, Jason Bryner) stood behind the Silver star (Mercedes Brand) and my Star "Steve" to make the deal happen!!! thank you Steve and the Vonhousen Mercedes Team! More

Great experience I had a great experience custom-ordering my car. Dustin was very attentive to all of our needs, was very friendly, helpful, and made the whole process I had a great experience custom-ordering my car. Dustin was very attentive to all of our needs, was very friendly, helpful, and made the whole process fun and smooth. Thank you so much. More

Great Follow-Up Getting your car serviced at times may feel like going to the dentist (no offense to my dentist). You are busy and service is a necessary inconvenienc Getting your car serviced at times may feel like going to the dentist (no offense to my dentist). You are busy and service is a necessary inconvenience. It helps when service advisors step up and do all that is necessary to keep your car in tip top shape. Efrain Vasquez fits this role as a service advisor. He exhibits great follow up and is very helpful. It is also more than worth mentioning that Steve Tracy's follow up is simply fantastic. His knowledge, character and work ethic shine. More

It's the People! People and relationships make a big difference difference to me. The staff at MB of Sacramento are always friendly and helpful. Jack Manikoth however People and relationships make a big difference difference to me. The staff at MB of Sacramento are always friendly and helpful. Jack Manikoth however a step above. His stellar knowledge, cooperation and desire to get things done right are extremely impressive. He should be nurtured and trained to take on greater responsibility. He is a leader in the making. More

Terrific Service B Service I had my vehicle in for the B Service. Jack and his team were as usual great!! All very knowledgeable, courteous, and all go above and beyond any qu I had my vehicle in for the B Service. Jack and his team were as usual great!! All very knowledgeable, courteous, and all go above and beyond any questions and or work done. Jack Is always on top of everything, and his team does great work!!! More

Outstanding customer service This was my first visit to Mercedes of Sacramento and It was Outstanding to say the least. Friendly and Courteous from scheduling to delivery. I woul This was my first visit to Mercedes of Sacramento and It was Outstanding to say the least. Friendly and Courteous from scheduling to delivery. I would recommend this dealership to everyone. More