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Mercedes-Benz of Sacramento
Sacramento, CA
2,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,810 reviews
June 17, 2022
The worst device ever. No loaner, had no way of getting around the whole time it was being repaired, I pay 1,500 a month. Should not be without a car. No loaner, had no way of getting around the whole time it was being repaired, I pay 1,500 a month. Should not be without a car. More
by BEYCM
Verified CustomerEmployees Worked With
Don’t recall
June 15, 2022
While it took a long time to get the parts delivered, my service mgr was in constant communication and offered a rental to eliminate my inconvenience service mgr was in constant communication and offered a rental to eliminate my inconvenience More
by hrcross01
Employees Worked With
Efrain Vasquez
June 15, 2022
Great dealership. Everyone very friendly professional and honest. I felt very comfortable working with this dealership. Everyone very friendly professional and honest. I felt very comfortable working with this dealership. More
by sdovell123
Employees Worked With
Michael Marquez, Fernando Robles
June 14, 2022
MB Sacramento is great… that is why I have bought 4 cars from them and number 5 is coming soon…My Service Advisor over the last couple of years is Jack Manikoth, he is what “Customer Service” should be… he’ from them and number 5 is coming soon…My Service Advisor over the last couple of years is Jack Manikoth, he is what “Customer Service” should be… he’s outstanding, thanks for all you do Jack… Chuck McMaster More
by chuckmcmaster
Employees Worked With
Jack Manikoth
June 13, 2022
Jack did an amazing job as usual. Right now he is the reason that I want to stick with Mercedes’ with my next car. His honesty and great customer service is rare and appreciated Right now he is the reason that I want to stick with Mercedes’ with my next car. His honesty and great customer service is rare and appreciated More
by rayumhoefer
Employees Worked With
Jack Manikoth
June 13, 2022
Dave was wonderful taking care of my sprinter. I live out of town so had to wait and he even finished an hour earlier than expected. Major positive experience compared to the San Luis Obispo deale I live out of town so had to wait and he even finished an hour earlier than expected. Major positive experience compared to the San Luis Obispo dealership in my area! More
by MKCRONIN
Employees Worked With
Dave Lanzone
June 09, 2022
I have been waiting for a call back for 2 weeks from a manager and still have an error for anyone but it still happened earlier for me when this was horrible worst Mercedes service I've ever received manager and still have an error for anyone but it still happened earlier for me when this was horrible worst Mercedes service I've ever received More
by tashikafloyd
Employees Worked With
Jeff McDougall
