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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

June 21, 2022

Best service I have ever received. Jack Manikoth is a joy to work with, always keeping me up to date as to the details of my service. More

by mcdave52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jun 22, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

June 21, 2022

Ran out of loaners an so did car rental company but has a great payment plan for customers More

by Donna
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez, Jason Harber, Ken Harland, Cecilia Salgado, Greg Ranslow, Dave Lanzone, Carlos Young, Jeff McDougall, Roger Williams
Jun 22, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future~

June 19, 2022

My experience here was the absolute best. There was no hassling, no back and forth and no added pressure. I highly recommend this dealership and I highly recommend Stan and Amine . Great peo More

by 01morg23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amine Regragui, Stanislav Doroshchuk
Jun 20, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the recommendation!

June 18, 2022

Mercedes Benz Sacramento has some amazing staff, very professional, they go out their way to give you an high value experience. Every one I came in contact with said hello, asked if I needed water, have More

by rl78328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Robles
Jun 20, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

June 17, 2022

The worst device ever. No loaner, had no way of getting around the whole time it was being repaired, I pay 1,500 a month. Should not be without a car. More

by BEYCM
Recommend Dealer
No
Employees Worked With
Don’t recall
Jun 20, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We apologize we didn't have a loaner available for you. We understand and apologize for your inconvenience. We hope we have a chance in the future to provide you with the first class service our customers expect and deserve~

June 15, 2022

While it took a long time to get the parts delivered, my service mgr was in constant communication and offered a rental to eliminate my inconvenience More

by hrcross01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Jun 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We apologize for any inconvenience you experienced waiting for your parts. We appreciate your business and we will be happy to assist you again in the future~

June 15, 2022

Great dealership. Everyone very friendly professional and honest. I felt very comfortable working with this dealership. More

by sdovell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Marquez, Fernando Robles
Jun 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review. We hope you're enjoying your beautiful new Mercedes Benz!

June 14, 2022

MB Sacramento is great… that is why I have bought 4 cars from them and number 5 is coming soon…My Service Advisor over the last couple of years is Jack Manikoth, he is what “Customer Service” should be… he’ More

by chuckmcmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jun 16, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your loyalty to Mercedes Benz and Jack. We appreciate your business and will be happy to assist you in the future~

June 14, 2022

Came in for recalls only and service was exceptional! No hassle. Got me a ride home More

by nombemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Williams
Jun 20, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

June 14, 2022

Great customer service and I appreciate the ride from dealer to home. Thanks, Roger Williams! More

by Em Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Williams
Jun 20, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

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