Mercedes-Benz of Sacramento

Wonderful service The entire staff is always very welcoming every time a stop in to say hello or get my tire’s filled theres always on point The entire staff is always very welcoming every time a stop in to say hello or get my tire’s filled theres always on point More

Service and Repair Experience I had my 201 E250 Blutec in for a minor repair, which was handled professionally. During the 4 day stay at the dealership, the rear bumper of the car I had my 201 E250 Blutec in for a minor repair, which was handled professionally. During the 4 day stay at the dealership, the rear bumper of the car was slightly dented. When I called attention to the damage, the dealership immediately took ownership of the dent and have sent it for body work to completely repair the damage. It was all handled very professional and above board. More

Fast turnaround I had an intermittent dash warning light concerning the alternator appear while travelling back to Canada.in my sprinter motor home. I was booked in I had an intermittent dash warning light concerning the alternator appear while travelling back to Canada.in my sprinter motor home. I was booked in for service the next day, problem was identified, repaired and I was on the road again in 4 hours. Excellent service More

Finally squeaky brakes when in reverse has been resolved. Mike and Chris in the service department were empathetic to my customer problems and simply removed the problem. When there are creative solutions th Mike and Chris in the service department were empathetic to my customer problems and simply removed the problem. When there are creative solutions there are no problems. More

Awesome It would be nice for them to offer you complimentary car wash, the operator at the service department said they no longer offer complimentary car wash It would be nice for them to offer you complimentary car wash, the operator at the service department said they no longer offer complimentary car wash! More

Fast service Friendly and professional staffs. Easy appointment. Prompt service. Price was affordable at the service done on my car oil leak. Car was returned to m Friendly and professional staffs. Easy appointment. Prompt service. Price was affordable at the service done on my car oil leak. Car was returned to me veey clean. More

Maintenance Service I called the 800 number for the GLA's first maintenance service and was promptly connected with a representative. My request took less then 1 minute I called the 800 number for the GLA's first maintenance service and was promptly connected with a representative. My request took less then 1 minute for an appointment. I was greeted at the service lane and given direction to the waiting area. My service rep greeted me with a smile as always. I had only 1 concerning issue. The service tech replaced a electrical part and within 2 hours + time was give my GLA, washed and interior cleaned, back to me for service. I am very satisfied with the maintenance, the resolved concerning issue and dealership service center. More

Excellent They help me a lot whenever I need services to keep my car running, and help me in communicating within the dealer on my behalf. They help me a lot whenever I need services to keep my car running, and help me in communicating within the dealer on my behalf. More

Service is good The service is good. Getting an appointment is a nightmare. no one answers the phone. left on hold for over 20 minutes at times, call they pickup and The service is good. Getting an appointment is a nightmare. no one answers the phone. left on hold for over 20 minutes at times, call they pickup and then hang up. Sometime she is snotty. Honestly I am sick and tired of it and I have 2 mercedes. I am selling one so I have half the aggravation. More

Emergency tire problem I had a flat tire, which I discovered a few blocks from home. I called MBrace and the dealer sent out the van to put on the spare. I went straight to I had a flat tire, which I discovered a few blocks from home. I called MBrace and the dealer sent out the van to put on the spare. I went straight to the dealer's service shop. Even though I didn't have an appointment Cecilia was great, she got my tire fixed and I was on my way in short order. She even had my car washed. More