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Mercedes-Benz of Sacramento
Sacramento, CA
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,814 reviews
May 22, 2018
Good service as usual thanks to Jack Manikoth. Thanks to Jack Manikoth I have always had good service. I trust his judgment about how my car should be serviced and have been very satisfied. That's Thanks to Jack Manikoth I have always had good service. I trust his judgment about how my car should be serviced and have been very satisfied. That's very important to me since I know next to nothing about cars. My only issue this time was that the cost of replacing the tires seemed a bit high. More
by joe.criscione9
Verified CustomerEmployees Worked With
Jack Manikoth
May 22, 2018
Easy transaction with Loren. Loren makes it easy to buy a new van. It was clean and ready to go. loren showed us how to operate the van and gave us all the details on who to conta Loren makes it easy to buy a new van. It was clean and ready to go. loren showed us how to operate the van and gave us all the details on who to contact for service. More
by vcushing
Employees Worked With
Loren Wilson
May 22, 2018
I LIKE IT KEVIN FRANK IS THE BEST SALE PERSON, NICE , FRIENDLY, KNOWLEDGEABLE . RUDY IS VERY GOOD TOO. MIKE IS VERY NICE . GOOD EXPERIENCE . I WOULD LOVE TO KEVIN FRANK IS THE BEST SALE PERSON, NICE , FRIENDLY, KNOWLEDGEABLE . RUDY IS VERY GOOD TOO. MIKE IS VERY NICE . GOOD EXPERIENCE . I WOULD LOVE TO RECOMMEND ALL MY FRIEND IN CALIFORNIA GO THERE FOR MERCEDES......................................................................... More
by TINA
Employees Worked With
KEVIN FRANK
May 19, 2018
routine first year service Prompt, friendly and competent service. No need for a minimum of twenty-five words to describe the excellent service at your down town service center Prompt, friendly and competent service. No need for a minimum of twenty-five words to describe the excellent service at your down town service center. More
by sandyevansbhl
Employees Worked With
Don't remember service persons who helped me. All good.
May 19, 2018
Leasing As a middle age retired teacher, I didn’t know if I would ever be able to afford a Mercedes. I worked with Clark. He answered all my questions and w As a middle age retired teacher, I didn’t know if I would ever be able to afford a Mercedes. I worked with Clark. He answered all my questions and worked with me WITHOUT the high pressure of the average car salesman. He was kind, patient, informative, and professional ! I love the leased car I am now driving. Sure, I would of liked all the bells and whistles, but Clark help me prioritize my desires and made it happen! Thank you, Clark! It was a pleasure working with you. More
by zmetalshop
Employees Worked With
Clark Courtney
May 18, 2018
Service advisor (Jack) Jack in service department is the best. He will truly let you know what’s wrong with your vehicle. He treats client with respect. He understand client Jack in service department is the best. He will truly let you know what’s wrong with your vehicle. He treats client with respect. He understand client time is valuable. More
by YELLOWL3OI916
Employees Worked With
Jack Manikoth
May 17, 2018
The reason I continue to only by MBZ The best run service center and dealership in North America. They put the customer #1 and always follow up to make sure everything is right. I recomme The best run service center and dealership in North America. They put the customer #1 and always follow up to make sure everything is right. I recommend to everyone More
by smullan1
Employees Worked With
Lisa Brown, Steve Tracy, Efrain Vasquez, Jason Harber
May 17, 2018
Excellent Good place, good service. I will recommend to my friend come in there to get tjeir car maintain when they need. Thank you Mercedes Benz Sacramento tea Good place, good service. I will recommend to my friend come in there to get tjeir car maintain when they need. Thank you Mercedes Benz Sacramento team. More
by HEARTVN11404
Employees Worked With
Jason Bryner, Michael Marquez
May 13, 2018
No follow through on promised service We purchased out GL and as part of the negotiation, we asked that a repair be done on the rear bumper. There were a couple of texts, mainly mentionin We purchased out GL and as part of the negotiation, we asked that a repair be done on the rear bumper. There were a couple of texts, mainly mentioning ‘we’re working on it,’ but it ultimately didn’t happen. We were also quite displeased with the customer service from the finance manager, she was very short/rude in her communication and treated us not as a valued customer. More
by thaiger50
Employees Worked With
Julie Garcia
May 11, 2018
Took to long to fix a problem with the squealing noise No comment to try to satify the customer, no dicount or redue the deal for leasing to i was told the. Wrong thing at tlime of signing, very unhapp No comment to try to satify the customer, no dicount or redue the deal for leasing to i was told the. Wrong thing at tlime of signing, very unhappy.what i went through with car, always deal with the benz dealer always been outstanding More
by CALVIN9150
Employees Worked With
Jack Manikoth
