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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

July 19, 2022

I was received with courtesy and the work was performed on time and my advisor was knowledge and kept informed on what was being done. More

by mgorito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Young
Jul 19, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 19, 2022

This dealership is very friendly and works hard to ensure the customer happiness. They went above and beyond to make sure I was satisfied with my new purchase. More

by lshl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Sammut, Brian Welton, Alex Aldarwish , Jay Hassine
Jul 21, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 18, 2022

Both Jason and Todd in the service department we’re great. Took the time to explain things to me. More

by NANCY.LAMBROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd (mechanic), Jason Harber
Jul 19, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 15, 2022

Everyone at this dealership delivered an exceptional experience. I recently purchased my car at lease-end. Victoria Richardson was a joy to work with in setting up my appointment and during my actual vi More

by deborah.vatani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Koponen, Victoria Richardson
Jul 18, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize our sales team with a great review! We truly appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

July 15, 2022

Mercedes Benz of Sacramento took care of my recall inspection and rental car. They were easy to work with and had great customer service. More

by BORNDANCIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Young
Jul 18, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

July 12, 2022

Service B was completed. Information on recalls and status of parts discussed. Communication with services advisor was timley. Car was ready as promised! More

by LUV4CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jul 14, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

July 11, 2022

I took my car into Sac MBENZ and it sat 2 weeks! When I picked up my car it had a door ding, scraped front air dam, shoe marks on the driver’s door and the tan carpet and a broken MBENZ “STAR’’ on t More

by ROLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roth, Jeff McDougall
July 09, 2022

We always have our Sprinters servicesd at Von Housen Sacramento, they take good care of us and have exceptional people. More

by golden-state
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Wilson, Jason Harber, Dave Lanzone
Jul 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 08, 2022

I brought my be vehicle in for what was on my due bill for the major repairs not to be completed… very dissatisfied!!! Not to mention I have to drive out of my way in order to get the proper repairs comp More

by lyteikaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
Jul 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We appreciate your business and sincerely apologize for your inconvenience.

July 06, 2022

They are doing very helpful service thanks Mercedes’ they take care goods thanks lots the More

by Sumera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Cecilia Salgado
Jul 07, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

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