
Mercedes-Benz of Sacramento
Sacramento, CA
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Excellent service and everyone we met was very professional and helpful! My first service experience was also extremely well coordinated! professional and helpful! My first service experience was also extremely well coordinated! More
Dave, the Service rep for commercial vehicles, was exceptional for us as well as having a high degree of knowledge as well as displaying solid professionalism. exceptional for us as well as having a high degree of knowledge as well as displaying solid professionalism. More
Great visit. Assistant Service Manager, Jeff was a pleasure to work with and very professional. I appreciated the all-around customer service. Assistant Service Manager, Jeff was a pleasure to work with and very professional. I appreciated the all-around customer service. More
Car went in one way cane back making noises. Steering wheel comes way to far out than what my original part did. Tried to call, left a message and it's been 4 days and no call back. Spent $1800 Steering wheel comes way to far out than what my original part did. Tried to call, left a message and it's been 4 days and no call back. Spent $1800 and wish I went to another dealership. I'm pissed. *update!!! I was told the dealership contacted me and resolved the issue and they didn't do any such thing. Still haven't heard anything! More
Best car acquisition experience ever, hands down! Great service. Thanks, Som, Brett, Dustin and Ken to name a few. Consider me now a loyal customer! Great service. Thanks, Som, Brett, Dustin and Ken to name a few. Consider me now a loyal customer! More
Mercedes Benz cannot find the parts for my car. 1998 ML 320. My car is in good running condition, but it seems like I have to get rid of it because they could not find a replacement part. I always 1998 ML 320. My car is in good running condition, but it seems like I have to get rid of it because they could not find a replacement part. I always thought that if I take a Mercedes-Benz to a dealership that they will have a part. More