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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

July 29, 2022

Excellent service and everyone we met was very professional and helpful! My first service experience was also extremely well coordinated! More

by kevincal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in sales , Julie Garcia, Carlos Young
Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing our team with a 5 star review!

July 29, 2022

Met my expectations…. .very satisfied with the customer service. Atmosphere while waiting is quite comfortable. More

by nombemail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Williams
Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business and we appreciate the great review~

July 28, 2022

Dave, the Service rep for commercial vehicles, was exceptional for us as well as having a high degree of knowledge as well as displaying solid professionalism. More

by eacondit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Jul 29, 2022 -

Mercedes-Benz of Sacramento responded

Thank you! We're lucky to have Dave as our Sprinter specialist. We appreciate your business~

July 27, 2022

Quick, friendly and positive attitude by Carlos in the service department. Everyone at MB Sacramento have always been great. More

by wojosausage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoby, Carlos Young
Jul 27, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review! We appreciate your business~

Jul 27, 2022 -

wojosausage responded

The buying process couldn’t have been any better, and the after sales interaction with the service department was great.

July 26, 2022

Great visit. Assistant Service Manager, Jeff was a pleasure to work with and very professional. I appreciated the all-around customer service. More

by NOMBEMAIL
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Jul 27, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future.

July 26, 2022

Car went in one way cane back making noises. Steering wheel comes way to far out than what my original part did. Tried to call, left a message and it's been 4 days and no call back. Spent $1800 More

by Foxyerk888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Vasquez
July 25, 2022

Best car acquisition experience ever, hands down! Great service. Thanks, Som, Brett, Dustin and Ken to name a few. Consider me now a loyal customer! More

by lizvwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Som K. (Sales), Brett Kellner, Ken Sammut, Dustin Brooks
Jul 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback and welcome to the Mercedes Benz of Sacramento family!

July 23, 2022

The dealership was very clean and service was fast as well as good customer service. More

by Mai L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McDougall
Jul 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

July 21, 2022

The gentleman I worked with in the service department was wonderful. Really appreciated the loaner. Everyone I spoke to was exceptional. More

by tbrown47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jul 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

July 20, 2022

Mercedes Benz cannot find the parts for my car. 1998 ML 320. My car is in good running condition, but it seems like I have to get rid of it because they could not find a replacement part. I always More

by LIFESCAPE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Jul 21, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We apologize that your part is unavailable at this time and understand your frustration. We appreciate your business and will be happy to assist you in the future~

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