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Mercedes-Benz of Sacramento
Sacramento, CA
2,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,810 reviews
July 26, 2022
Great visit. Assistant Service Manager, Jeff was a pleasure to work with and very professional. I appreciated the all-around customer service. Assistant Service Manager, Jeff was a pleasure to work with and very professional. I appreciated the all-around customer service. More
by NOMBEMAIL
Verified CustomerEmployees Worked With
Jason Harber
July 26, 2022
Car went in one way cane back making noises. Steering wheel comes way to far out than what my original part did. Tried to call, left a message and it's been 4 days and no call back. Spent $1800 Steering wheel comes way to far out than what my original part did. Tried to call, left a message and it's been 4 days and no call back. Spent $1800 and wish I went to another dealership. I'm pissed. *update!!! I was told the dealership contacted me and resolved the issue and they didn't do any such thing. Still haven't heard anything! More
by Foxyerk888
Employees Worked With
Efrain Vasquez
July 25, 2022
Best car acquisition experience ever, hands down! Great service. Thanks, Som, Brett, Dustin and Ken to name a few. Consider me now a loyal customer! Great service. Thanks, Som, Brett, Dustin and Ken to name a few. Consider me now a loyal customer! More
by lizvwest
Employees Worked With
Som K. (Sales), Brett Kellner, Ken Sammut, Dustin Brooks
July 20, 2022
Mercedes Benz cannot find the parts for my car. 1998 ML 320. My car is in good running condition, but it seems like I have to get rid of it because they could not find a replacement part. I always 1998 ML 320. My car is in good running condition, but it seems like I have to get rid of it because they could not find a replacement part. I always thought that if I take a Mercedes-Benz to a dealership that they will have a part. More
by LIFESCAPE99
Employees Worked With
Efrain Vasquez
July 19, 2022
This dealership is very friendly and works hard to ensure the customer happiness. They went above and beyond to make sure I was satisfied with my new purchase. the customer happiness. They went above and beyond to make sure I was satisfied with my new purchase. More
by lshl
Employees Worked With
Ken Sammut, Brian Welton, Alex Aldarwish , Jay Hassine
July 15, 2022
Everyone at this dealership delivered an exceptional experience. I recently purchased my car at lease-end. Victoria Richardson was a joy to work with in setting up my appointment and during my actual vi experience. I recently purchased my car at lease-end. Victoria Richardson was a joy to work with in setting up my appointment and during my actual visit. John Koponen took care of my lease transfer and made sure that every question I asked was answered and that I understood all elements of my extended warranty. On top of that, he gave me some additional MB swag showing me how truly grateful he was for my continued business. He and Victoria together made me feel at home and very well cared for during the transaction. My finance guy, who prepared my paperwork (I think it was Ken Sammut) did a great job too--my paperwork was perfect and he explained each and every step. Overall, I highly recommend this dealership. They have a great staff and I truly enjoy doing business with them. More
by deborah.vatani
Employees Worked With
John Koponen, Victoria Richardson
