Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Mercedes-Benz of Sacramento

Overview Reviews (2,810)

Mercedes-Benz of Sacramento

Name: Mercedes-Benz of Sacramento
Address: 1810 Howe Ave, Sacramento, CA, 95825, US
Telephone: (916) 741-4218
Rating: 4.2

4.2

2,810 Reviews

1810 Howe Ave, Sacramento, California 95825

Directions Directions

Sales: (916) 741-4218

Service: (916) 741-4211

Parts: (916) 741-4212

Contact Dealership

Mercedes-Benz of Sacramento

Sacramento, CA

Overview

Reviews

4.2

2,810 Reviews

Call Dealership (916) 741-4218

1810 Howe Ave

Sacramento, CA

95825

Directions

4.2

2,810 Reviews

Write a review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (2,810)

Contact Mercedes-Benz of Sacramento

Sales: (916) 741-4218

Service: (916) 741-4211

Parts: (916) 741-4212

Call (916) 741-4218

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience customer service car service repair delivery make appointment warranty helpful

By Type

Showing 2,810 reviews

August 10, 2022

SERVICE VISIT

Easy to make appointments. In and out fast. Guaranteed quality service. Very satisfied customer right here. In and out fast. Guaranteed quality service. Very satisfied customer right here. More

by lizvwest

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Greg Ranslow

Report | Print

Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Greg earned a 5 star review!

August 10, 2022

SALES VISIT - NEW

i am satisfied with the service so far but not with the dealership my new car cost me 67k and it was in the shop for 3 weeks less than 1 month after buying it. not happy with your salesman tommy c who neve dealership my new car cost me 67k and it was in the shop for 3 weeks less than 1 month after buying it. not happy with your salesman tommy c who never responds when needed overall i must proceed cautiously with this car since i fear i bought a lemon. Roger Williams in service has been the most understanding and helpful. very disappointed with my car regret not buying it from MB in fresno. More

by chinavishere

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Lisa Brown, Michael Marquez, Julie Garcia, Roger Williams

Report | Print

Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. We are sorry to hear your experience has been anything less than completely satisfactory.

Aug 11, 2022 -

chinavishere responded

not sure if i need a lawyer yet but very concerned

August 10, 2022

SERVICE VISIT

This dealership is great, their customer service is excellent, and I have no complaints regarding their service. excellent, and I have no complaints regarding their service. More

by mchenault01

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Victoria , Roger Williams

Report | Print

Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know our team earned a 5 star review!

August 10, 2022

SERVICE VISIT

My service representative, jason, is always very informative about the service and keeps me up to date if the repair is taking longer than anticipated. informative about the service and keeps me up to date if the repair is taking longer than anticipated. More

by KATE7

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Harber, Carlos Young

Report | Print

Aug 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

August 10, 2022

SERVICE VISIT

I never mind bringing my car to Mercedes for Service. I’m always treated kindly and the service is great. I’m always treated kindly and the service is great. More

by tmhsparks

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jack Manikoth

Report | Print

Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

August 08, 2022

SERVICE VISIT

Very clean and efficient place. Personnel is well organized and very courtious. They are on time and deliver as promised. Personnel is well organized and very courtious. They are on time and deliver as promised. More

by MRILEY10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dave Lanzone

Report | Print

Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

August 05, 2022

SERVICE VISIT

Great overall experience and excellent customer service. They always go above and beyond to meet my every need. They always go above and beyond to meet my every need. More

by sosak

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Cecilia Salgado

Report | Print

Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 04, 2022

SALES VISIT - NEW

The sale’s service is outstanding. Always responded to my calls and get things delivered as he promised. Always responded to my calls and get things delivered as he promised. More

by sales@jtmautogroup.com

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alex Aldarwish

Report | Print

Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the great review! Enjoy you beautiful new Mercedes Benz~

August 04, 2022

SERVICE VISIT

We were treated superbly by Carlos who helped us in every way possible. Thank you way possible. Thank you More

by ALGERT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carlos Young

Report | Print

Aug 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize Carlos with a 5 star review!

August 03, 2022

SERVICE VISIT

They are honest, courteous and willing to go the extra mile! Their goal seems to be the customer comes first! mile! Their goal seems to be the customer comes first! More

by PaulE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Roger Williams

Report | Print

Mercedes-Benz of Sacramento

Showing 2,810 reviews

Map and Directions to Mercedes-Benz of Sacramento