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Mercedes-Benz of Sacramento

Overview Reviews (2,810)

Mercedes-Benz of Sacramento

Name: Mercedes-Benz of Sacramento
Address: 1810 Howe Ave, Sacramento, CA, 95825, US
Telephone: (916) 741-4218
Rating: 4.2

4.2

2,810 Reviews

1810 Howe Ave, Sacramento, California 95825

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Sales: (916) 741-4218

Service: (916) 741-4211

Parts: (916) 741-4212

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Mercedes-Benz of Sacramento

Sacramento, CA

Overview

Reviews

4.2

2,810 Reviews

Call Dealership (916) 741-4218

1810 Howe Ave

Sacramento, CA

95825

Directions

4.2

2,810 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,810)

Contact Mercedes-Benz of Sacramento

Sales: (916) 741-4218

Service: (916) 741-4211

Parts: (916) 741-4212

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Showing 2,810 reviews

August 22, 2022

SERVICE VISIT

Easy to check-in. Impossible to get a status update. Was not able to communicate with dealership when service work for vehicle would be completed. Impossible to get a status update. Was not able to communicate with dealership when service work for vehicle would be completed. More

by Lennox

Verified Customer

Customer Service

Quality Of Work

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Price

Recommend Dealer

Employees Worked With

Jeff McDougall

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Aug 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We understand the importance of proper communication and we sincerely apologize for any inconvenience or frustration we caused. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve~

August 21, 2022

SERVICE VISIT

Service was excellent in every way. Dave Lanzoni took extra time to explain details to us. Dave Lanzoni took extra time to explain details to us. More

by RON@COTTEREL.COM

Verified Customer

Customer Service

Quality Of Work

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Price

Recommend Dealer

Yes

Employees Worked With

Dave Lanzone

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Aug 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 21, 2022

SERVICE VISIT

Jack is an amazing Master, service advisor. He’s always takes great care of me when my car needs to be service. I never have to wait to long. Always has everything ready for me. He truly goes a He’s always takes great care of me when my car needs to be service. I never have to wait to long. Always has everything ready for me. He truly goes a step beyond anyone else, I have ever had at Mercedes. Thank you for your continued excellent service. More

by A Humphreys

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jack Manikoth

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Aug 23, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jack! Thank you for your business and thank you for taking the time to let us know Jack earned a 5 star review~

August 20, 2022

SALES VISIT - NEW

Loren was willing to assist once he knew I was serious about buying the van. about buying the van. More

by yaice

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Loren Wilson

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Aug 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate your business~

August 18, 2022

SALES VISIT - NEW

Loren Wilson is a rock star. Best vehicle purchase I have ever had. Highly recommended Best vehicle purchase I have ever had. Highly recommended More

by russell11

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Loren Wilson

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Aug 19, 2022 -

Mercedes-Benz of Sacramento responded

We are lucky to have Loren as our Metris and Sprinter specialist! Thank you for your feedback~

August 17, 2022

SERVICE VISIT

We continue to take our car in to you for one reason “JACK”. We appreciate his expertise, professionalism, and the way he explains what has been done and what we may need. In our world today, your very “JACK”. We appreciate his expertise, professionalism, and the way he explains what has been done and what we may need. In our world today, your very lucky to have such a dedicated employee. More

by maldomm38@gmail.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Jack Manikoth

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Aug 19, 2022 -

Mercedes-Benz of Sacramento responded

We know how lucky we are to have Jack and a great service team! We appreciate your business and will be happy to assist you again in the future~

August 16, 2022

SERVICE VISIT

lack of communication responses from service representative. Also service not completed due to parts but no offer of loaner car. Three days later I was rudely advised I could pick up my car and representative. Also service not completed due to parts but no offer of loaner car. Three days later I was rudely advised I could pick up my car and bring it back another day when parts are in. More

by Jason

Verified Customer

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Recommend Dealer

Employees Worked With

Jason Harber

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August 16, 2022

SERVICE VISIT

windshield broken during repairs, it took three weeks to repair. Unable to get updates had to drive to dealership to get updates repair. Unable to get updates had to drive to dealership to get updates More

by marteen_lewis

Verified Customer

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Recommend Dealer

Employees Worked With

Roger Williams

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August 13, 2022

SERVICE VISIT

Great service in a timely and polite fashion! Service advisor (Jason) is the best! Took me without an appointment because check engine light was on! Service advisor (Jason) is the best! Took me without an appointment because check engine light was on! More

by ADAVIDL941

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Harber

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Aug 15, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jason and a great service team! Thank you for your business~

Aug 15, 2022 -

ADAVIDL941 responded

Jason really is the best service advisor I have ever been involved with!

August 12, 2022

SALES VISIT - NEW

Loren made the purchase easy and a pleasant experience. I'll recommend contacting Loren to anyone who asks. Thanks Loren! I'll recommend contacting Loren to anyone who asks. Thanks Loren! More

by rich63

Verified Customer

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Loren Wilson

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Aug 15, 2022 -

Mercedes-Benz of Sacramento responded

We're fortunate to have Loren as our Sprinter and Metris specialist. We appreciate your business and will be happy to help you again in the future~

Mercedes-Benz of Sacramento

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