Mercedes-Benz of Sacramento

Backing Warranty As a first time customer of Sacramento Mercedes Benz Dealership, I was very pleased with the reception and service of my vehicle overall. The services As a first time customer of Sacramento Mercedes Benz Dealership, I was very pleased with the reception and service of my vehicle overall. The services department associate was familiar with the mechanical needs of my vehicle. The problem was fixed in a timely manner. In addition, I like that they washed my car. More

everything was acceptable. this dealership will solve your car problems,but they are not cheap. if you are on a tight budget and don't mind traveling I think you can get a bett this dealership will solve your car problems,but they are not cheap. if you are on a tight budget and don't mind traveling I think you can get a better deal elsewhere! More

My vehicle needs were of top importance to Clark. From beginning to the end of my transaction with Clark, my needs and satisfaction was of top importance. He wanted to ensure that I selected the corre From beginning to the end of my transaction with Clark, my needs and satisfaction was of top importance. He wanted to ensure that I selected the correct vehicle knowing that I will retain my selection for some time. It was a pleasure to work with Clark and his Associates. More

Amazing! We were greeted by John Koponen and told him what were looking for and regardless of the terrible rainy weather, we were shown the car we were inter We were greeted by John Koponen and told him what were looking for and regardless of the terrible rainy weather, we were shown the car we were interested in a timely fashion. The test drive was great, John showed us the features of the car and even though it was not a Mercedes, he treated us with class and respect. We negotiated for a bit, which is expected and we came to a mutual agreement relatively quickly. After we shook hands on the deal, we worked with Rudy. Rudy was very thorough when it came to the signing of the paperwork and he answered all of our questions. I felt very relaxed and at ease during this usually stressful experience and I have told everybody I know how awesome this dealership was to me. They even gave me a full tank of gas-what what?? I will be back, hopefully for a new Mercedes! More

great customer service and quality When we originally purchased our 2018 GLC300, we were very impressed by the salesman and his ability to tell us the great qualities of our first MBZ. When we originally purchased our 2018 GLC300, we were very impressed by the salesman and his ability to tell us the great qualities of our first MBZ. Efrain Vasquez helped us when we've had our GLC300 in here a couple times for routine 10K maintenance. it is always quick and painless and they offer rides or loaner car reservations. we just go to the mall and eat and shop while we wait. He's always professional and as helpful as one could expect with such a service. More

We have always had a positive experience at this dealership up until the last time we brought up our smart car. We were told that it would be a four hour maintenance to change a fan motor it turned dealership up until the last time we brought up our smart car. We were told that it would be a four hour maintenance to change a fan motor it turned into an eight hour ordeal which when returning to Vallejo from Sacramento we took the car over to a friends house less than 5 miles away this is after driving the car back from Sacramento when we returnOur friends house the check Engine light came on it seems the technician forgot to put a hose clamp back on and drained out all of our coolant the car had to be towed back to Sacramento on their dime which we had to get reimbursed so I was felt like a second-class citizen and we were not exactly like you but we certainly weren’t made to feel that we were important Plus I had to waste two days of my vacation to deal with this situation without an apology ever from anyone in service More

Many thanks to the salesmen that worked with us to make the purchase of the car happen. Thank you ! Kevin and Abe went out of their way the purchase of the car happen. Thank you ! Kevin and Abe went out of their way More

great Jack always goes out of his way to make sure you are satisfied with the service. He always accommodates my work schedule in getting my car back to me Jack always goes out of his way to make sure you are satisfied with the service. He always accommodates my work schedule in getting my car back to me as soon as he can. Great Guy to Deal with More

Working with Mercedes Benz of Sacramento was hassle free with great and fast service. I left happy and satisfied, everyone made sure I received the best deal and my dream car! with great and fast service. I left happy and satisfied, everyone made sure I received the best deal and my dream car! More

Better than OK Everyone whom we dealt with was courteous, kind and made us feel at ease. There was no pressure or "sales pitch" jargon. Kevin helped us feel confi Everyone whom we dealt with was courteous, kind and made us feel at ease. There was no pressure or "sales pitch" jargon. Kevin helped us feel confident with our purchase. MB of Sacramento has treated me well for many years. I thank them for their excellent service. More