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Mercedes-Benz of Sacramento
Sacramento, CA
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 14, 2020
Great customer service. There was no beating around the Bush. I came in told trey what I wanted and he accomplished it. Dave is awesome for helping with my car service. Bush. I came in told trey what I wanted and he accomplished it. Dave is awesome for helping with my car service. More
by taraferguson77
Verified CustomerEmployees Worked With
Dave Rose, Trey McKinney
February 12, 2020
Annual oil change service Our 2008 C300 Mercedes had its annual oil change service done. The service was done efficiently and with no unnecessary fanfare. The service was com Our 2008 C300 Mercedes had its annual oil change service done. The service was done efficiently and with no unnecessary fanfare. The service was completed ahead of schedule, which was most welcome given that we did not have to fight traffic on the way home during the rush hour commute. In addition, the car was returned to us in great condition; an exterior wash and interior vacuum made for a refreshed automobile; much appreciated!!! More
by rmyamamoto
Employees Worked With
Jason Harber, Cecilia Salgado
February 12, 2020
Efrain does an amazing job. His level of professionalism and customer service are what Mercedes owners expect and deserve. Thank you Efrain for taking such good care of your customers, you are appreciated and customer service are what Mercedes owners expect and deserve. Thank you Efrain for taking such good care of your customers, you are appreciated! Jennifer Goldwyn More
by goldwyns
Employees Worked With
Efrain Vasquez
February 12, 2020
great Each time over the last 25 years whenever I engage with this dealership the consistency of experience has been excellent in all respects, I highly rec Each time over the last 25 years whenever I engage with this dealership the consistency of experience has been excellent in all respects, I highly recommend them for your automotive needs. More
by Lino
Employees Worked With
Steve Tracy
February 08, 2020
No stereotype car salesmen here. I was skeptical about whether or not I was going to get the vehicle I wanted at the payments and down payment I wanted. Eric Johnson and his sales man I was skeptical about whether or not I was going to get the vehicle I wanted at the payments and down payment I wanted. Eric Johnson and his sales manager Brian were outstanding. I will definitely come back along with referring to this dealership. More
by tjohns142
Employees Worked With
Eric Johnson, Brian Lonchar, Rudy Castillo
February 07, 2020
Better than OK Always accommodating Always pleasant & supportive. Always helpful. Micheal is always available for assistance & consultation. Always very reassur Always accommodating Always pleasant & supportive. Always helpful. Micheal is always available for assistance & consultation. Always very reassuring and pleasant. The weather is always good. Thanks. More
by BWiesner
Employees Worked With
Mike Gallagher
February 06, 2020
Very poor initial intake. No acknowledgment. Late. We have two Mercedes in our household, a 2018 we bought new and 2014 CPO. The service experience at MB of Sac has dampened our enthusiasm to buy anot We have two Mercedes in our household, a 2018 we bought new and 2014 CPO. The service experience at MB of Sac has dampened our enthusiasm to buy another Mercedes if we get stuck with this dealership for service. The Sacramento service experience is markedly sub-par to other luxury cars we own and have had. Love the cars! Hate the service center! More
by kcotulla
Employees Worked With
online appointment
February 06, 2020
Efrain is the man. Efrain helped me with my Smart Car, told me what was done and what will need to be done soon. He has always been there when I need anything or had an Efrain helped me with my Smart Car, told me what was done and what will need to be done soon. He has always been there when I need anything or had any questions. More
by LARRYO_
Employees Worked With
Efrain Vasquez
February 06, 2020
Mzb Howe Ave has consistently provided, Good fast, reliable services on my cars. I AM A return client since 2011. Fisrt purchase was a lease retun, which i had maintained there for 6 years, then my reliable services on my cars. I AM A return client since 2011. Fisrt purchase was a lease retun, which i had maintained there for 6 years, then my new car purchase of a 2019 Glc300model SUV. More
by Joyce
Employees Worked With
Efrain Vasquez
February 06, 2020
The people in service are very comfortable to work with. The people in sales are very polite. We were able to received our repairs on time. The people in sales are very polite. We were able to received our repairs on time. More
by bentley20010
Employees Worked With
Jason Harber, Rudy Castillo, Abe Belhamra
