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Mercedes-Benz of Sacramento
Sacramento, CA
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 06, 2020
Staff at this site is friendly, efficient. My vehicle needs regular maintenance. Service was done in a timely manner. The lead mechanics is professional, knowledgeable. needs regular maintenance. Service was done in a timely manner. The lead mechanics is professional, knowledgeable. More
by gaolh567
Verified CustomerEmployees Worked With
John Liu, Jack Manikoth
March 06, 2020
steering column problem i have a certified warranty on my 350ml and did research before arriving that stated the defective part should be replaced. After speaking with Jack i have a certified warranty on my 350ml and did research before arriving that stated the defective part should be replaced. After speaking with Jack he essentially dismissed my concern! although the problem was fixed that day it has returned a couple of times but corrected on it's own so i did not have to return for another repair. i also have a glk 350 and feel slighted when dealing with Jack. More
by GVEAL
Employees Worked With
Jack Manikoth
March 05, 2020
Service was great. I was given the opportunity to repair what was wrong without any problem. The cashless was nice. The only problem is the the service department at Mercedes in old bridge no give gift bags what was wrong without any problem. The cashless was nice. The only problem is the the service department at Mercedes in old bridge no give gift bags. More
by DVRYQYN
Employees Worked With
Brett Kellner, Leon Carado, Eric Johnson, Will Padilla, Britany Bilouris, John Koponen, Trey McKinney, Matthew Hiser
March 04, 2020
Eagersome and smile Those Parts guys go out of their way to make you HAPPY! Patrick work very hard to get you the correct part to match your vehicle. Those Parts guys go out of their way to make you HAPPY! Patrick work very hard to get you the correct part to match your vehicle. More
by johncflowers
Employees Worked With
Jack Manikoth, Patrick McGarrity, Will Padilla
March 03, 2020
We were well taken care of. I brought my mother in for a new car. Tim was very patient with her and I thank him for that. We were well taken care of. I brought my mother in for a new car. Tim was very patient with her and I thank him for that. We were well taken care of. More
by roger39
Employees Worked With
Tim Snider
March 03, 2020
Sales person is great but not the finance person. Sorry I like the sales person Thomas Lee but not the finance person. I paid off my total bill at the amount of $41K but I just received the bill for the mon I like the sales person Thomas Lee but not the finance person. I paid off my total bill at the amount of $41K but I just received the bill for the monthly payment of $670 which did not make any sense. I paid off the vehicle on Feb 4, 2020. Until now I still have not received the pink slip title ownership. More
by pkinternational2
Employees Worked With
Thomas Lee
March 03, 2020
Initially had Jason and felt like I.was pushed thru a system without really listening, which resulted in returns and bad mis communications. I asked for a other rep and Jack has been better. Re re ommend system without really listening, which resulted in returns and bad mis communications. I asked for a other rep and Jack has been better. Re re ommending this service station, Ricklin was much better but it's too far. So, I guess I do. More
by JNP1990
Employees Worked With
Jack Manikoth, Jason Harber
February 29, 2020
Maintenance Service I took my GLA 250 4matic to have the new license plates installed and requested that the windows be washed. Where was no hesitation to accommodate my I took my GLA 250 4matic to have the new license plates installed and requested that the windows be washed. Where was no hesitation to accommodate my requests. Service brought the keys to back to me with license installed, windshield and all windows nice and cleaned. Good experience as always at Mercedes-Benz of Sacramento. Thank you! More
by nchan51014
Employees Worked With
John Liu, Jack Manikoth
February 28, 2020
Amazing purchasing experience Loren guided my needs with a professional educated method. I was informed of the delivery schedule with any changes occurred! What an awesome vehicle purchasing ExpertVoice T a professional educated method. I was informed of the delivery schedule with any changes occurred! What an awesome vehicle purchasing ExpertVoice Thanks! More
by offshoretribe
Employees Worked With
Loren Wilson
