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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

September 15, 2022

Experience was great, needed a new glove box and rep ordered it and informed me when the part arrived. Thanks More

by mnelson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Sep 16, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

September 14, 2022

Easy scheduling reliable estimates on time with completed work very pleased with transportation provided when dropping off vehicle for service thanks More

by RGSDIGINIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
September 14, 2022

Terrible terrible terrible! I don’t even know where to begin! The salesman all the way up to the sales manager was terrible. Treated my wife like she was trash-I will NEVER do b More

by lizzyturnbough
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amine, Brett Kellner, Michael Marquez, Rudy Castillo, Fernando Robles
September 13, 2022

I can never change any single dealer MERCEDES BENS is the number one in MERCEDES BENS MERCEDES BENS the best or nothing More

by oscarsaladbar
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Sep 15, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

September 13, 2022

great service, nice people, explain the reason for the breakdown or recall very clearly, explain the reasons, the service is just great 😁😁😁😁😁 More

by Dima.shelenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cy
Sep 15, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business and we appreciate the 5 star review!

September 10, 2022

The service department is courteous and tries to make the experience as positive as possible. The check out procedure was the quickest I have ever experienced, thank you for improving that. Check in is still More

by denisecarter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Sep 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We are currently working on improving our check in process. We appreciate your business and are confident your next service experience will be 5 stars!

September 09, 2022

Tommy Choohorai should be fired! so should your finance person Julie Garcia. worst customer service ever! More

by chinavishere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Brown, Michael Marquez, Julie Garcia, Roger Williams
September 09, 2022

Quite happy with the courteous manner I was treated. As a first time customer I am pleased with all areas of the process. More

by alleesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
Sep 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

September 06, 2022

The customer service Jason was very good very polite understanding and took the time to resolve all my problems and needs More

by KERRYBROWN4812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Sep 09, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing Jason with a 5 star review!

September 06, 2022

Poor call Customer Service. I was on the line for more than 37 minutes trying to find out if my vehicle was ready. More

by ladyddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvia
Sep 09, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We sincerely apologize for your inconvenience and hope we have the opportunity in the future to earn your trust in Mercedes Benz of Sacramento~

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