Mercedes-Benz of Sacramento

I have taken my car twice for a cámara and light issue and car is returned to me with issues not resolved. It is very frustrating. Why do tech and Service manager not check my car to endure issues are r and car is returned to me with issues not resolved. It is very frustrating. Why do tech and Service manager not check my car to endure issues are resolved before returning car to me? Now I have a car wit smart lights not functioning at their best, misaligned cámaras and a noise in the cabin that was not there when I dropped off my car for service. More

Exceptional service Received exceptional service at this dealership and all involved was very professional and helpful with this transaction. Would highly recommend this Received exceptional service at this dealership and all involved was very professional and helpful with this transaction. Would highly recommend this dealership to all who are looking to buy a vehicle. More

Good service. I got a loaner and the service was completed on time as promised. I will definitely come back for future service and recommend to friends. completed on time as promised. I will definitely come back for future service and recommend to friends. More

Good service Resolved the problem ,and it was covered under Mercedes-Benz warranty. It was accomplished in a reasonable length of time. All personnel that we dealt Resolved the problem ,and it was covered under Mercedes-Benz warranty. It was accomplished in a reasonable length of time. All personnel that we dealt with were very friendly and knowledgeable. More

Very Professional The buying process went great! My connection with the Julie Garcia was nice, as she was able to handle most of the process. Not sure why the onlin The buying process went great! My connection with the Julie Garcia was nice, as she was able to handle most of the process. Not sure why the online sales person initially took over the delivery process. I went back to see the actual delivery specialist to learn how to use the car correctly. Visits to for additional service has gone very well. i appreciate the service department's professionalism. Dave Rose is exceptional. Thank you - Heidi Taylor More

Amazing service staff. From the moment you pull up, there’s a friendly greeting and nice waiting area. The explanations about what needs to be done are thorough and easy to understand and the work/fin there’s a friendly greeting and nice waiting area. The explanations about what needs to be done are thorough and easy to understand and the work/finished product is consistently great. A very accommodating staff so I actually enjoy getting my car serviced here More

"Great Service and Customer Friendly" I was provided with really amazing service at this location. I literally felt why can't everybody's like them. They have taken really good care of m I was provided with really amazing service at this location. I literally felt why can't everybody's like them. They have taken really good care of my car and fixed minor fixes too. Especially Mr. Patrick has done a commendable job and took the initiative in fixing my car's minor defects as a part of the services. I would highly recommend this Mercedes Dealership location. More

They didn’t have my car ready upon my oil change, make me wait over 40 mins to recover and the car was not even wash upon my arrival , email to see if I can get I wash since I live in LA but they don’t do th wait over 40 mins to recover and the car was not even wash upon my arrival , email to see if I can get I wash since I live in LA but they don’t do that so no happy with this dealer More

Great service They always take very good care of us. They are very friendly and courteous. Our needs are always considered and we have found them to communicate cle They always take very good care of us. They are very friendly and courteous. Our needs are always considered and we have found them to communicate clearly regarding the repairs and time needed. More