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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

October 07, 2022

Welcoming environment . Got the Help Needed. But the financial department needs to work more on the communication and clarity part . More

by 🙂
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manvir Dhillon
Oct 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. If you would like to discuss your concerns with our financial department, please contact our sales manager at 916.924.8000.

October 07, 2022

Amazing service ! He got the deal done and was very patient knowing that I was out of town buyer Thank you Loren More

by bbotzenhardt
Recommend Dealer
Yes
Employees Worked With
Loren Wilson
Oct 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

October 07, 2022

The people in the ser ice center are very difficult to contact. While they will text you, they won't return your texts or calls. More

by KMARSHALL94612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
Oct 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. We know how important good communication is and we sincerely apologize for your inconvenience. We are working on increasing our call center staff and are confident your future service experience will be completely satisfactory.

October 05, 2022

I like the in home service and I didn’t have to leave my home. Since I work from home I didn’t have to miss work either. More

by CHELASAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sy
Oct 05, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business and we appreciate the great review!

October 05, 2022

The website included options that weren't actually included on the car. Otherwise, great service. More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Amine Regragui, Fernando Robles
Oct 06, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. Please contact us if you have any questions regarding your vehicle. We appreciate your business!

October 04, 2022

Everyone at the dealership was friendly and very accommodating. They made you feel very welcome. Tommy was very patient with us and went above and beyond to make our purchase seamless. Tommy is More

by kathy38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy - 5 Stars, Victoria Richardson, Ken Sammut, Paul Choonhaurai
Oct 05, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review. Enjoy your beautiful new Mercedes Benz!

October 04, 2022

I've been call for almost 2 months requesting a call back regarding service completed in August and as of today no one has called back More

by plinzy45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
October 04, 2022

They took the time to find a car that had all of my build sheet wants even though it came from another dealer and was still on the water, Their customer service was top-notch More

by gmcmurrish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Lucy
Oct 05, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review! We appreciate your business~

October 01, 2022

The service is great, Jack is very helpful, I would like to go back if the car needs repair. More

by sean1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Oct 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you! Jack will be happy to help you again in the future~

October 01, 2022

Roger was amazing and worked with me through the whole process. I appreciate the service and customer service they provided me. More

by Aaron Hira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Sammut, Austin Maharaj, Manvir Dhillon, Roger Williams
Oct 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you Aaron!

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