Mercedes-Benz of Rockville Centre - Service Center

Samantha P has me in and out ASAP It is a pleasure to drop my car in for Service as everything from the minute I pull in is handled. They remind me I need an inspection, they tell me I It is a pleasure to drop my car in for Service as everything from the minute I pull in is handled. They remind me I need an inspection, they tell me I have a bubble in a tire then take my credit card, I sign on the iPad, Sam slips me into a loaner and I am on my way! No hassle, no wait and nothing but smiles from a friendly staff. I usually get a call that they found something that needs to be done in the near future besides the service which I am thankful for because then I don’t have to come back again. This time my brakes were low and I kept the loaner overnight. My car was done early the next day so I drove in, paid and there was my car all beautiful and spotlessly cleaned. Got in and was on my way within 15 minutes with a cold bottle of water. I wouldn’t bring the car anywhere else because I never thought I’d say this but I find the experience enjoyable. Samantha and staff make it that easy. More

Very fast and helpful The staff, Kevin, made sure I recei My car back quickly and the loaner car was ready for me when I pi Med it up. Jose , in the lane, explained to me e The staff, Kevin, made sure I recei My car back quickly and the loaner car was ready for me when I pi Med it up. Jose , in the lane, explained to me everything I neded To know very very nice service experience More

Exceptional Service was excellent and was very professional. The service I requested was fully performed with no problems. All issues reported with the vehicle Service was excellent and was very professional. The service I requested was fully performed with no problems. All issues reported with the vehicle were addressed and corrected to my satisfaction. My Service Advisor provided me with consistent status updates while my vehicle was being serviced. More

Amazing job!! As always, Anthony Angelo goes above and beyond my expectations. My car was gleaming when I picked it up. I have been with Anthony for 10 years now. H As always, Anthony Angelo goes above and beyond my expectations. My car was gleaming when I picked it up. I have been with Anthony for 10 years now. He is part of the reason I continue to lease from Mercedes. I would not go anywhere else but MB RVC. Thank you Anthony for always taking care of me. More

SClass The most knowledgeable sales and service people in the business. Professional approach to everything Mercedes Benz. We recommend them to all of our fr The most knowledgeable sales and service people in the business. Professional approach to everything Mercedes Benz. We recommend them to all of our friends and family More

excellent service especially from my service rep. Kevin McCabe I think you should put him in for a pay raise, if he worked for me, he would get one... especially from my service rep. Kevin McCabe I think you should put him in for a pay raise, if he worked for me, he would get one... More

Fabulous Service Department Every time I utilize MBRVC service department I am not disappointed. Mr Anthony Angelo is attuned to the needs of his customers and makes sure their Every time I utilize MBRVC service department I am not disappointed. Mr Anthony Angelo is attuned to the needs of his customers and makes sure their automobile is squared away quickly and correctly. I am never let down. More

Car Service Samantha always helps to make the experience run smoothly. ....and she always keeps you up to date on the progress throughout the day. She always trie Samantha always helps to make the experience run smoothly. ....and she always keeps you up to date on the progress throughout the day. She always tries to be accommodating. More

Service Great service always done on a timely fashion. John is always a pleasure to work with. Always informs me in detail of whatever is being performed. Great service always done on a timely fashion. John is always a pleasure to work with. Always informs me in detail of whatever is being performed. More

Always a pleasure Went for a routine service. Met with Jennifer who is ALWAYS professional and courteous and addresses every question. Having come from a family of auto Went for a routine service. Met with Jennifer who is ALWAYS professional and courteous and addresses every question. Having come from a family of auto enthusiasts and collectors, for me, the service department is much more important than the showroom. Every issue is always properly addressed. The waiting area is very comfortable, with different televisions, seating areas, coffees, and snacks. I actually look forward to my service visits because it’s forced downtime spent in a serene, comfortable setting in a living room type atmosphere. More