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Mercedes-Benz of Rockville Centre
Rockville Centre, NY
1,539 Reviews
Mercedes-Benz of Rockville Centre has the new Mercedes-Benz sedan or Certified Pre-Owned Mercedes-Benz SUV you're searching for. Visit our Mercedes-Benz dealership in Rockville Centre, NY, for professional Mercedes-Benz service and financing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,539 reviews
December 19, 2016
customer service and purchase i recieve excellent servers at this dealerxxxxp my husband made a purchase a few months back i and and we return to make a purchse for my self i woul i recieve excellent servers at this dealerxxxxp my husband made a purchase a few months back i and and we return to make a purchse for my self i would recomment this dealership rockville center to anyone and i know they will have be happy and satify ,,, More
by lorraine maldonado
Employees Worked With
Maurice Benitez
December 19, 2016
"A Pleasurable Experience" Car shopping was never a pleasurable experience until now. George Glier made the process stress free. He was always available to answer any questio Car shopping was never a pleasurable experience until now. George Glier made the process stress free. He was always available to answer any questions that came up after I left the dealership. He worked to get me the best price on the car I chose, even better than two other dealerships I visited. More
by Barbara G
Employees Worked With
George Glier
December 12, 2016
the best by far George Glier is the best! He always goes above and beyond. Therefore making the whole experience seamless and a pleasure! He makes you feel like ro George Glier is the best! He always goes above and beyond. Therefore making the whole experience seamless and a pleasure! He makes you feel like royalty and this my fifth Mercedes! More
by mforman2
Employees Worked With
George Glier
December 06, 2016
No Stress No Fuss We recently purchased a hot C450 from Hank Woloz at Mercedes Benz RVC. This was our first time buying a Benz and we were extremely happy with our expe We recently purchased a hot C450 from Hank Woloz at Mercedes Benz RVC. This was our first time buying a Benz and we were extremely happy with our experience. Hank is pleasant and easy going, he defies the stereotype of pushy uncaring salesmen. Hank was always available to answer questions and gave us an even better deal than we originally asked for without lengthy haggling. Service Center is excellent too. Highly recommended. More
by lindasteve
Employees Worked With
Hank Woloz
December 05, 2016
Expertise at its Best I would like to say a few words regarding my continued experience with Master Certified Sales Consultant George Glier at MBRVC. George is truly a mast I would like to say a few words regarding my continued experience with Master Certified Sales Consultant George Glier at MBRVC. George is truly a master in his profession, his vast amount of knowledge and experience is second to none. This is our ninth vehicle purchased through George. My wife upgraded her C300 2014 to the new 2017 C300. This new car looks amazing with its new styling and the way it handles on the road. It has everything my wife wanted and more. Dealing with George is as always a pleasurable experience. Thank you again George for everything, and the staff at MBRVC. More
by richregan
Employees Worked With
George Glier
November 28, 2016
Stressfree Experience I’d like to take a moment to express my appreciation and experience with George Glier. I was looking to upgrade from my CLA to a different class. With I’d like to take a moment to express my appreciation and experience with George Glier. I was looking to upgrade from my CLA to a different class. Within a week, George had me driving out of the dealership the day before Thanksgiving. George was more than helpful, he went above and beyond with his time and patience. He was 100% real with me about everything prior to leasing the car. He knew everything and even more about the car, however it wasn’t just about the sale. Every feature and option I was looking to have, he made possible in choosing the right car. Additionally, he was always there to answer my call or to call me back when needed. I would highly recommend working with George, as well as the team at Mercedes Benz of Rockville Centre. Many thanks to them all! More
by Stephen_913
Employees Worked With
George Glier, John Kerl, MBRVC Management
November 22, 2016
SERVICE Thank God for Vinny Ruggieri and Anthony Angelo they make service a pleasure. They go above and beyond to help you they real are sinsere. Thank God for Vinny Ruggieri and Anthony Angelo they make service a pleasure. They go above and beyond to help you they real are sinsere. More
by alex maio
November 10, 2016
Thank you I'd like to express my appreciation to George Glier and to the rest of the team. My previous car was claimed as a total loss, and I had to get "new wh I'd like to express my appreciation to George Glier and to the rest of the team. My previous car was claimed as a total loss, and I had to get "new wheels" in a quick manner. George located a desirable vehicle and assisted greatly through the whole process. Thank you for the unparalleled customer service! More
by MB
Employees Worked With
George Glier
September 10, 2016
Wreckless, dishonest, unprofessional service and management I purchased my car June 2015 from MBRVC I took it to MBRVC service center in September 2015 to have a concerned addressed. The concerned was repaired I purchased my car June 2015 from MBRVC I took it to MBRVC service center in September 2015 to have a concerned addressed. The concerned was repaired and upon picking up my car I discovered my front bumper was damaged causing me to leave my car to have it repaired. May 2016 I returned to have vehicle maintenance upon completion and picking up my vehicle I discovered my vehicle again was damaged this causing my car to remain there well into June 2016. I have tried in every way to resolve the wreckless, dishonest and poor service I received not only from the technicians/vendors but from Vinny Ruggeri the manager. I have documented my concerns/complaints as well as photos and correspondence with corporate who has tried to assist in this matter as well. But not only has Vinny lied to me he has lied to them as well. This is not what I expected from the Mercedes Benz brand and it doesn't seem to be represent the values and core belief of what this dealership and service center was built on by Fred Meyers. My concerns and complaints have yet to be resolved although Vinny and I agreed on a way to resolve it. I will end my review with "Vinny, I'm still waiting" maybe David Meyers needs to know what his fathers hard work, beliefs and legacy are becoming under your supervision. I have since returned to Mercedes Benz of Manhattan where customers are a priority and when there is a problem Caused by them they address it. All information listed can be verified through Mercedes Benz corporate office and incident numbers. More
by Dissatisfied
Employees Worked With
September 03, 2016
$2000 to repair a seat that I fixed myself in an hour This service center came recommended by a friend. I had bought a 2007 Mercedes from that friend that bad a minor problem with the seat. Someone had This service center came recommended by a friend. I had bought a 2007 Mercedes from that friend that bad a minor problem with the seat. Someone had pushed something under the front seat that dislodged one of the shafts from the motor that drives the seats forward and back. When I took it in I explained clearly what had happened to the service manager who told me "it happens all the time". I expecting to pay a few hundred for the service tech to re-engage the shaft and leave happy. A few days later I get a call from the service manager "The seat frame is bent. We're going to need to replace the entire frame." I explained that I knew exactly what the problem was and he should talk again to Tech to verify. After that call I expected to hear from them in a few days. NOPE. A week later I get a hangup on my cell from the service center. NO MESSAGE. 3 WEEKS later I reach the service manager who informs me the repair will cost $2000!!!! Needless to say I go and pick up the car. I look around a few of the MB forums and find this is a common problem and has an easy: 1) Remove the seat bottom that is held in by 2 screws on the front of the seat. 2) Reinsert the flexible metal shaft going from the seat motor back into the seat track 3) Replace the seat bottom and tighten screws holding it in. The ONLY thing I needed to buy was the Torx screwdrivers to remove the screws on the seat. TOTAL COST $30 on Amazon. Simple repair. Total time 1 hour for a inexperienced noob. I guess that is why the service manager said "it happens all the time" They must fix this all the time for $2000!! I currently own 3 cars that have all their service done at dealerships and have never experienced something like this. I am a retired broadcast industry executive in my late 40's and have purchased new many luxury class vechicles like Infiniti and Audi. I had been considering a new high end Mercedes like the E550 or E63 AMG since my $60K Infiniti M45x was nearing retirement. However, after this experience, I have sworn to never buy a Mercedes have been relating my experience at RVC Mercedes to everyone I know. More
by AlmostRippedOff
Employees Worked With
John something. Don't remember last name.
