Mercedes-Benz of Rockville Centre

Good Experience I gave the rating of 5 stars because of the professional, courteous and fast service i recieved. Shane Chesney is the best!. Keep up the good work. Th I gave the rating of 5 stars because of the professional, courteous and fast service i recieved. Shane Chesney is the best!. Keep up the good work. Thanks again, Mercedes-Benz of Rockville Centre. More

THE ONLY PERSON TO GO TO IS ALIX PLASTER!!!!!!!!!!!!!!!!!!!! Alix Plaster is HANDS DOWN THE ABSOLUTE BEST SALESPERSON ON THIS PLANET!!!!!!!!!!!! SHE SHOULD TEACH A CLASS ON CUSTOMER SERVICE AND RECEPTION. BEING Alix Plaster is HANDS DOWN THE ABSOLUTE BEST SALESPERSON ON THIS PLANET!!!!!!!!!!!! SHE SHOULD TEACH A CLASS ON CUSTOMER SERVICE AND RECEPTION. BEING A SINGLE WOMAN IS HARD ENOUGH AND SCARY ENOUGH WITHOUT BEING CAR SAVVY AND SHE MADE THE ENTIRE PROCESS HASSLE AND HAGGLE FREE. SHE ERASED EVERY WORRY, DOTTED EVERY "I" AND CROSSED EVERY "T''. NEVER EVER HAVE I TRUSTED A SALESPERSON IN MY LIFE!!! SHE ERASED EVERY FEELING OF SKEPTICISM AND FEELING OF ANGST I COULD HAVE!!!! EVERY PERSON HAS A JOB TO DO AND IT IS NATURAL FEELING TO SELF PRESERVE BUT MS. PLASTER HONESTLY GIVES HERSELF TO EVERY PERSON AND EVERY SALE SHE DOES!!! THE TIME SHE TOOK IN ORDER TO HELP ME WAS BIBLICAL TO SAY THE VERY LEAST!!!!! SHE DID NOT PROVIDE A SERVICE SHE GAVE COMFORT AND CERTAINTY THAT SHE WOULD DO HER BEST AND SHE DID THAT AND BEYOND. SHE IS NOTHING SHORT OF A MIRACLE QUITE FRANKLY AND I HOPE HER MERCEDES-BENZ FAMILY APPRECIATES HER FOR THE GALAXY OF POWER THAT SHE SINCERELY IS!!!!! BEHIND HER SPARKLING BLUE EYES IS A PERSONALITY THAT ONE WOULD NOT EXPECT IN A CAR SALESPERSON. I AM A REPEAT CUSTOMER OF MERCEDES-BENZ WHICH GOES TO SHOW MY LOYALTY FROM A BRAND THAT HONESTLY HAS GIVEN ME THE BEST BUT ALIX PLASTER IS A CUT ABOVE AND BEYOND PAR SPECIFICATION OF WHAT IT MEANS TO WORK FOR THIS EXCELLENT BRAND! I CAN NOT SAY THANK YOU ENOUGH!!!!!!!!!! SOMEONE BETTER READ AND ''PLASTER'' THIS!!!!!!!!!!!! More

Exceptional service and help I on a 2012 CLS 550 that i purchased brand new in 2012. I continued to use the RVC service department for all service intervals and many tire replacem I on a 2012 CLS 550 that i purchased brand new in 2012. I continued to use the RVC service department for all service intervals and many tire replacements due to NY Winter pot holes. Each time i was met with a supportive smile and excellent service. Recently I had a check engine light come on and decided to have it looked at when I brought my vehicle in for a scheduled Oil Change Service. However, the xx ENGINE Light revealed a serious malfunction that if not given immediate attention could of resulted in complete engine failure. I was alarmed at what I considered to be a significant unexpected financial loss as I still owed money on the loan and the high cost of repair. I returned to the service center in person and requested a more detailed explanation of what the malfunction was. My service rep Samantha Patti immediately had the service tech who had discovered the problem put my car back up on the lift whereupon he quickly disassembled enough of the engine components to give me a first hand visual exam of the damaged parts and explained to me in detail how if not repaired it would only get worse. I was to say the least not a happy camper at that point. However, Samantha and the service department Manager Vinny Ruggieri worked with me in finding a way to make the repairs with minimal cost to me as I was out of warrantee. I must commend Vinny and Samatha for going above and beyond my expectations to complete my repairs to my full satisfaction. I am extremely grateful to them for their assistance and their coordinated efforts with Corporate Department rep Eric at MBUSA for making all the necessary repairs and standing by their product! I will definitely purchase another Mercedes Benz again and continue to use the RVC service department in the future . More

Rashad Gambol is the best !! Rashad was an excellent and professional salesperson. I really appreciate all the rigorous information he gave to me about this vehicle .This is my f Rashad was an excellent and professional salesperson. I really appreciate all the rigorous information he gave to me about this vehicle .This is my first mercedes and I'm in love with my beautiful 2016 c300. I had a great experience at the Mercedes Benz of Rockville Centre.. . More

Definition of excellent customer service Samantha is the definition of excellent customer service. She treats customers with a friendly attitude and resolves problems as efficiently as possib Samantha is the definition of excellent customer service. She treats customers with a friendly attitude and resolves problems as efficiently as possible. I have never seen an advisor have so much pride in their job. If you get her as your advisor, rest assured you are in good hands. From: Clarence More

George Glier is the best!!!! I just leased my 3rd Mercedes from Mercedes-Benz of Rockville Centre. George Glier was my salesperson yet again. Since I was not sure of which vehic I just leased my 3rd Mercedes from Mercedes-Benz of Rockville Centre. George Glier was my salesperson yet again. Since I was not sure of which vehicle I wanted to lease this time, George took me and my husband out on numerous test drives until we found the "just right" vehicle that fitted me (both physically and my lifestyle). And then George worked his hardest to make sure the vehicle also fit my budget. Kudos to a man who has limitless patience and really cares about his customers. I would recommend George to anyone who cares about how they feel when they drive their car! More

Par Excellence This is my third C-300 from Rockville Center,my only reason to comeback is George Glier,he is knowledgeable, courteous and sales consultant Par Excell This is my third C-300 from Rockville Center,my only reason to comeback is George Glier,he is knowledgeable, courteous and sales consultant Par Excellence. More

Outstanding Customer Service George Glier was an amazing representative, extremely knowledgable and helpful. I went in looking for a quote on a new CLA 250 and George made the pro George Glier was an amazing representative, extremely knowledgable and helpful. I went in looking for a quote on a new CLA 250 and George made the process really straight forward and easy, there were no tricks or surprises. My experience with this dealer and George was incredible. If you are looking for a new Mercedes Benz this is your place! Thank you George! More

George Glier is AMAZING! George Glier, Master Certified Sales Consultant is beyond amazing. He was extremely knowledgeable and personable. He was patient with me and helped me George Glier, Master Certified Sales Consultant is beyond amazing. He was extremely knowledgeable and personable. He was patient with me and helped me decide on the right vechile. He worked with me to help build such an amazing vechile. I am beyond pleased, his service and expertise and the vechile are beyond what I expected. I am extremely satisfied and in love with my new GLE 43 AMG coupe. Thank you George for making my birthday such a memorable one with this new vechile. I am beyond ecstatic. Best Regards, Aisha W. More

Excellence in Customer Service In need of another MB, I contacted salesman George Glier, who sprung into action and found me a GLC which I am thoroughly enjoying. I have worked wi In need of another MB, I contacted salesman George Glier, who sprung into action and found me a GLC which I am thoroughly enjoying. I have worked with Mr. Glier in leasing four MB cars over the years. His attention to my purchasing needs and knowledge of the product combine to make my shopping experience most satisfying. George is a strong asset to the dealership and I am certain I would not have made the purchases without his guidance. Thank you George! . More